Contact centers of the future. Marketing Chain Management Services.
—The culmination of transcosmos’s 37 years in the business
Service Domains
Our service domains cover a complete line of outsourcing services
for every aspect of customer contact management
from consulting,
systems integration,
and support-desk services to contact centers
and marketing
At transcosmos group, we have continually expanded our marketing
outsourcing services for handling pre-sale marketing tasks—internet-based
advertising, publicity, and sales promotions, while further enhancing
our contact center-based services for handling after-sale tasks.
Combining these two sets of services, we have achieved an entirely
new concept in service that ties all their tasks together—Marketing
Chain Management.
With Marketing Chain Management, transcosmos helps its clients maximize
sales growth and cost savings by rapidly and accurately grasping
their and their customers’ needs, and then satisfying them
with support-desk–backed contact centers and digital marketing. |
