transcosmos The Marketing Chain Management Company
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Solution



Solutions Lineup

transcosmo solutions for helping our clients expand sales and reduce costs

> Marketing Chain Management Solutions
  > Digital Marketing Solutions
> Call and Contact Center Solutions
> Support Desk Solutions
>
 Marketing Chain Management Solutions

Digital Marketing Solutions

Online advertising distribution
Low-cost, rapid roll-out digital marketing

Internet viewer/audience ratings
Presenting Web user trends online as viewer/audience ratings data

Campaign optimization
Integrated software for simultaneously maximizing profits and customer satisfaction

Corporate information mining
A search service for uncovering relevant slander or rumors on the internet soon after they appear

Streaming distribution
Distributing top-quality content to global internet audiences

Broadband marketing (Q-Me)
One-to-one distribution of video advertising content with a marketing infrastructure that includes impact analysis

ePresenter
An internet presentation tool that synchronizes proposal and planning presentations with rich content

Digital rights management & content distribution
An online digital content solution for setting the number of allowed views, viewability periods, and distribution control

ScreenCast
A tool for demonstrating software or Web services to consumers

Pho-dio (Audio streaming service for mobile networks)
Enabling live distribution of high-quality audio to mobile devices, just as with PCs

Video distribution for corporate applications
Remote communications built on video solutions

Credit card settlement
A total back-end e-commerce solution

Universal point program
An online point program for acquiring and keeping customers

Net research
The industry standard in internet research, meeting the full range of corporate needs

Digital delivery
A complete high-security solution for download sales of software and digital content

Digital merchandise
Download sales of games, animation, and other digital content

Mobile MK
One-stop shop for website design and implementation, email distribution, and access analysis

SiteCensus@Mobile
Mobile website access tracking and analysis

Call and Contact Center Solutions

Voice recognition
Extremely accurate, advanced recognition of a broad range of natural language expressions with no need to use special wording

FAQ navigation
Web contact center service that pulls in the voice of the customer

Knowledge management support
Rapid problem resolution built on knowledge search, building, sharing, and reuse capabilities

Order-processing contact center
Setting up and administering multi-channel contact centers


 Support Desk Solutions

Support desk support
Supports multi-channel support desks, including IT and administration

Email systems
Sales and deployment of email systems with solid track records and high reliability

IT asset management
Lifecycle management of IT assets, from acquisition to disposal


 System Engineering Solutions

CRM system development
A CRM system development package that transcosmos developed out of know-how gleaned from our decades of experience in operating call/contact centers
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