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transcosmos Joins Nippon CSIRT Association

Applies Knowledge Acquired Through Information Exchange to Its Internal CSIRT

July 1, 2016

transcosmos inc.

transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda; TSE First Section: 9715; hereafter, transcosmos) becomes a member of Nippon Computer Security Incident Response Team (CSIRT) Association effective as of July 1st, 2016. The association was established with the aim to foster cooperation among CSIRTs that respond to computer security incidents.

transcosmos has set “transcosmos –CSIRT”, its internal organization, in April 2016 to build countermeasures against highly sophisticated cyber-attacks that cannot be addressed by its traditional information security measures.
transcosmos-CSIRT’s activities include development of basic policies to address potential cyber incident cases, fully informing the employees of those measures and discussing processes and frameworks required to identify the root cause if and when the incident occurs. The team is also driving its efforts to implement the measures to relevant systems as well as conducting audits.

With joining Nippon CSIRT Association, transcosmos will share incidents occurred in its business areas such as BPO, Contact Center, Digital Marketing and E-Commerce One-Stop services and how the company responded to those cases with other CSIRT Association members. At the same time, the company will apply the knowledge on developing and operating internal CSIRT through exchanging information with the members. transcosmos further contributes to improving security of the society through working as a member of the association.

* transcosmos is a registered trade name or trademark of transcosmos inc. in Japan and other countries.
* Other company names and product or service names used here are trademarks or registered trademarks of respective companies.

About transcosmos inc.

transcosmos launched its operations in 1966. Since then we have combined superior “people” with up-to-date “technology” to enhance the competitive strength of our client companies by providing them with superior and valuable services. transcosmos currently offers Cost Reduction Services (Contact Center, Back office service for HR/Financial/Sales, Order Management/SCM, System Development & Operation etc.) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Developing & Operating Website, Smartphone/SNS Utilization, Telemarketing etc.). transcosmos continues to pursue Operational Excellence by providing these services through our 160 locations in 28 countries with a focus in Asia. Furthermore, following the expansion of E-Commerce market on the global scale, transcosmos provides a comprehensive One-Stop Global E-Commerce Service to deliver our clients companies’ excellent products and services to consumers in 45 countries around the globe. transcosmos aims to be the “Global BPO Partner” of our client companies, providing them with high quality BPO services on a global scale.

Contact for Media Inquiries

transcosmos inc. Public Relations & Advertising Department
Email: pressroom@trans-cosmos.co.jp

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