Services
Efforts for Improvement of transcosmos Service Quality
ISO 9001 Quality Policy
We are able to provide high quality and maintain a strong service mindset through continuous daily improvements, and we contribute to the development of society by building up the trust and gaining the satisfaction of our customers.
Registration Information
JQA-QM9606
- Certification Standards
- ISO 9001 :2008 / JIS Q 9001 :2008
- Certificate Number
- JQA-QM9606
- Organization
- transcosmos inc.
- Registration Date
- February 28, 2003
- Last Renewal Date
- February 28, 2009
- Expiry Date
- February 27, 2012
- Certification Body
- Japan Quality Assurance Organization (JQA)
| Department | Service Coverage | Location |
|---|---|---|
| Service Headquarters BPO Services Sector | The design and management of IT-related services based on client equirement and management of engineers providing mechanical design support services and architectural design support services | Headquarters Osaka Head Nagoya Branch Office Chubu Business Office |
| Service Headquarters Call Center Services Sector BPS Services Administration Department |
The construction and provision of following services based upon customer’s requirements; ·Reception, Electronization, Data Delivery, Collation, Call Services of Personal Information Sheet |
Headquarters Osaka Processing Center Kawaguchi Processing Center Yokohama Processing Center |
| Service Headquarters DM Services Division | Website construction and system operations based on customer requirements, and engineering management to provide website construction Support Services inside the client company | Headquarters |
| SALES Headquarters | Business operations for the above Services | Headquarters |
Management System Approach
ISO 9001 Quality Management System (Implementation Structure)
Efforts for Improvement of Service Quality for transcosmos group Companies
transcosmos Information Creative (China) Co., Ltd.
- Review Standards
- ISO 9001
- Certification Number
- CN02-00214
- Subject Place of Business
- transcosmos Information Creative (China) Co., Ltd.
- Subject Service
- Provision of marketing research Services; Provision of system integration Services; Design and development of business software for corporation.
- Registration Date
- December 28, 2001
- Review Standards
- CMMI® Level 5
- Scope of Registration
- All companies
- Subject Place of Business
- transcosmos Information Creative (China) Co., Ltd.
- Registration Date
- July 31, 2007
transcosmos information system (Shanghai)
- Review Standards
- ISO 9001
- Certification Number
- 30861
- Subject Place of Business
- transcosmos information system (Shanghai)
- Subject Service
- Date process of business information
- Registration Date
- May 30, 2008
* ISO 9001 quality policies and ISO 9001 quality management systems (implementation systems) differ depending on the group company.
* CMMI (Capability Maturity Model Integration) is the degree of maturity in a software development process, where CMMI Level 5 is the highest level.
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