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Approach to Information Security
(ISO 27001: Information Security Management System Efforts)

transcosmos’ Information Security Efforts

In March 2005, transcosmos acquired ISMS Ver.2.0, the precursor to the information security management system (ISMS) international standard ISO/IEC 27001, at its “Komagome MCM Center”. In March 2007, this was changed to ISO/IEC 27001, and we have endeavored to enhance information security while expanding this MCM Center. In the future too, we will facilitate the development and continual enhancement of information security management systems that client companies can use with confidence through ISO/IEC 27001 security activities.

Registration Information
ISO/IEC 27001
Certification Standards
ISO/IEC 27001:2013 / JIS Q 27001:2014
Certificate Number
JQA-IM0223
Organization
transcosmos inc.
Registration Date
March 18, 2005 (ISMS Ver2.0/BS7799 Certification date)
Last Renewal Date
March 18, 2017
Expiry Date
March 17, 2020
Certification Body
Japan Quality Assurance Organization (JQA)
Scope of Registration
The Following Services Based Upon Customer’s Requirements;
(1) Contact Center Services
(2) Business Process Outsourcing Services
(3) Data Center Monitoring
(4) Data Entry And Related Business
(5) Analytics And Contact Center Consulting Services
Associated Organization

Main Office
[(5)]

MCM Center Sapporo Odori-Minami
MCM Center Sapporo Odori-Kita
MCM Center Sapporo Ekimae
[(1)]

MCM Center Sapporo Kitaguchi
[(1),(4)]

MCM Center Sendai Ekimae
[(1),(2)]

MCM Center Sendai Hirose
MCM Center Komagome
MCM Center Ikebukuro
MCM Center Tama
[(1)]

MCM Center Yokohama
[(1),(2)]

MCM Center Nagoya
MCM Center Osaka
MCM Center Umeda
MCM Center Wakayama
[(1)]

MCM Center Fukuoka
MCM Center Miyazaki Ekimae
[(1),(2)]

MCM Center Miyazaki Aoshima
[(1)]

MCM Center Naha
MCM Center Naha Tsubogawa
[(1), (2)]

MCM Center Naha Kencho-Mae
MCM Center Okinawa
MCM Center Okinawa Koza
[(1)]

BPO Center Sapporo Odori-Chuo
[(2),(4)]

BPO Center Utsunomiya
[(2)]

BPO Center Kawaguchi
[(4)]

BPO Center Yokohama
BPO Center Toyota
[(2)]

BPO Center Nishi-Umeda
[(4)]

BPO Center Osaka Hommachi
[(2),(4)]

BPO Center Osaka Hommachi-Minami
[(4)]

BPO Center Temma
BPO Center Higobashi
BPO Center Wakayama
BPO Center Kumamoto
BPO Center Nagasaki
[(2)]

BPO Center Naha
[(4)]

BPO Center Okinawa
[(2)]

MSP Center Okinawa
[(2),(3)]

Information Security Improvement Cycle

Information Security Improvement Cycle

Information Security Management System (Enhancement system)

Through the management tier, we are working on information security focused on top management.

Information Security Management System (Enhancement system)

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transcosmos Group Companies's Information Security Efforts

ISO/IEC 27001 Subject Place of Business

transcosmos China
ISO/IEC 27001
Review Standards
ISO/IEC 27001
Certification Number
01211IS0748R0M
Subject Place of Business
transcosmos China
(Shanghai Center 1, Shanghai Center 2)
Subject Service
Information Security Management of Call center and related business
Registration Date
Noemver 9, 2011
transcosmos information system (Shanghai)
ISO/IEC 27001
Review Standards
ISO/IEC 27001
Certification Number
S67
Subject Place of Business
transcosmos information system (Shanghai)
Subject Service
Data processing of commercial information
Registration Date
June 4, 2009
transcosmos information system (Benxi)
ISO/IEC 27001
Review Standards
ISO/IEC 27001
Certification Number
S66
Subject Place of Business
transcosmos information system (Benxi)
Subject Service
Data processing of commercial information
Registration Date
June 4, 2009
transcosmos business service outsourcing suzhou co., ltd.
ISO/IEC 27001
Review Standards
ISO/IEC 27001
Registration Number
UKAS0066-I
Registration Scope
Data Processing Service Outsourcing Business Related Information Security Management.
Subject Place of Business
transcosmos business service outsourcing suzhou co., ltd.
Certification Date
June 13th, 2011
transcosmos design development
ISO/IEC 27001
Review Standards
ISO/IEC 27001
Registration Number
124323-2012-AIS-RGC-UKAS
Registration Scope
Architectural Design Data Processing; Communication Business Call Center and Data Processing Services
Subject Place of Business
transcosmos design development
Certification Date
Oct 19th, 2012
transcosmos Information Creative (China) Co., Ltd.
ISO/IEC 27001
Review Standards
ISO/IEC 27001
Certification Number
4042-2007-AIS-RGC-UKAS
Subject Place of Business
transcosmos Information Creative (China) Co., Ltd.
Subject Service
Information security management system cover software outsourcing service, including software requirement analyze, design, development, testing and maintenance, system integration, maintenance and technique service. The related facilities and infrastructure for above services.
Registration Date
September 10, 2007
Suzhou transcosmos Information Creative Co., Ltd.
ISO/IEC 27001
Review Standards
ISO/IEC 27001
Certification Number
58599-2009-AIS-RGC-UKAS
Subject Place of Business
Suzhou transcosmos Information Creative Co., Ltd.
Subject Service
Information security management system cover provision of software development, testing, including the related facilities and infrastructure for above services.
Registration Date
July 29, 2009

* Basic information security policies and information security management systems (implementation systems) differ depending on the group company.

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