Home > Services > Global > Services for the ASEAN Markets

Services for the ASEAN Markets

transcosmos provides our clients that operate in ASEAN market with contact center services, digital marketing services and e-commerce one-stop services that are all localized for each market.

Services for the ASEAN Markets

List of Services for the ASEAN Markets

Contact Center Services

Guarantee quality contact center operations equivalent to that of Japan

  • Provide contact center services via multi-channel
  • Provide multi-language services in Indonesia, Thailand, Vietnam and the Philippines
    * Including services provided by our affiliates
  • The services include bridge operation for business design and operational management, utilizing our English and Japanese bilingual staff

Digital Marketing Services

Provide the optimum web marketing solutions that fit local market

  • Our specialists well-versed in the local market select the optimum media and provide one-stop support for planning, designing, building, developing and operating various web marketing activities for website, campaign website, creatives and smartphone apps
  • Provide services for each county and area from bases in the Philippines, Malaysia, Singapore, Indonesia and Vietnam
    * Including services provided by our affiliates

E-Commerce One-Stop Services

Strongly support e-commerce business expansion in ASEAN market

  • Sell our clients’ products on “MetroDeal”, the largest daily deal e-commerce website in the Philippines and Thailand with 4.5 million members
  • Sell our clients’ products on “HOTDEAL”, the Vietnam’s No.1 daily deal website having nearly 3.1 million monthly unique users and 2.5 million members
  • Sell our clients’ products on “Lelong.my”, the largest e-commerce shopping mall in Malaysia having 6,500 stores and 2 million members
  • Formed a capital and business partnership with “Anchanto”, an e-commerce fulfillment company having sales channels to e-commerce retailers across ASEAN, including Flipkart and Snapdeal, the top 2 companies in India, and Lazada and Qoo10, the leading retailers in ASEAN
  • Sell our clients’ products on “BERRYBENKA”, the largest apparel e-commerce website in Indonesia, showcasing over 500 brands
  • Operate “Gotcha!mall”, a shopping mall smartphone apps in ASEAN. Promote “visit, purchase and re-visit” using a capsule toy (small vending machine) gimmick

Download cataloguePDF

Return to top

Case Study: BANDAI (SHENZHEN)

Total support of TMALL launch 150% monthly sales expansion for 3 consecutive months

Learn more

For inquiries via E-mail, click here

PrivacyMark