transcosmos’s off-shore resources are utilized to provide high-quality, low-cost services in japanese to domestic japanese client companies.
List of Off-Shore Services
Off-shore sites provide One-Stop total support of the non-core operations in order to make the business operations more efficient.
Example: General Affairs division - Inventory management, reception, general affairs, asset management, etc.
Example: Human Resources division - Salary calculations, recruitment management, employee education / training management, etc.
Example: Accounting division - Asset management, expenses processing, payment processing, etc.
In cooperation with the domestic data centers which go by the safety measure guidelines recommended by FISC (Financial Information Systems Center), the sites conduct digital imaging and coding of accounting records and personal information. The coded data are combined off-shore and go through data entry processing.
Chinese and Japanese operators respond in Japanese through multi channels such as telephone, e-mail, and chat. The domestic (Japanese) and off-shore sites cooperate with each other to optimize costs.
From designing to development, comprehensive project management is conducted to provide development quality equal to or higher than that of Japan at low cost. As overseas sites for production and maintenance, the off-shore sites provide specialized development environment with organized infrastructure and expert technical professionals with expertise in Japanese development processes.
Design and Development Support
The off-shore sites support each step of the design and development consulting, sales and promotion, design and development support, and production/installation processes. Under transcosmos’s management, off-shore sites process a large volume of designing work and at the same time realize quality assurance and cost reduction.
News & Topics
- transcosmos Held 10 th Anniversary Ceremony of “transcosmos Design Development (Dalian)…NEW
- transcosmos Acquires Merlin to accelerate European and US BPO/Call Center Business
- transcosmos Starts Offering “Contact-Link for SMS” in Cooperation with “Accrete SMS”
- transcosmos Establishes “Ho Chi Minh Center,” 190 Workstation Operation Base in Ho Chi…
- transcosmos Holds 20th Anniversary Commemorative Ceremony for its Subsidiary transcosmos…
- transcosmos Integrates 23 Centers and 16,000 Workstations Globally by Proprietary Contact…
- transcosmos Forms Capital Alliance with Thailand’s Prominent Conglomerate, SAHA GROUP
- transcosmos Hosts an Opening Ceremony for “Transcosmos Technologic Arts,” a New…
- transcosmos Established ASEAN Region HQ Office in Bangkok, Thailand
- transcosmos Hosts an Opening Ceremony for the Newly-Established Manila, Philippines Office