Home > News & Topics

News & Topics

News & Topics

12.26.11

Service

Sales IncreaseSales Increase

Digital Marketing ServicesDigital Marketing Services

transcosmos + Hyogo Prefecture + Jaran Research Center + Sekai Camera, Hyogo Prefecture Historical Sight-Seeing Utilizing SmartPhones + AR Promotion

transcosmos inc., in cooperation with “Jaran Research Center,” a research center within a travel company under the umbrella of Recruit Co., Ltd. and Tonchi Dot K.K is planning and operating “AR (Augmented Reality) Tourism Promotion,” where SmartPhones communicates travel information with historical tour contents for Hyogo Prefecture.

12.19.11

Service

Cost ReductionCost Reduction

Business Process Outsourcing ServicesBusiness Process Outsourcing Services

transcosmos to Provide a Support Center Specializing in Smart Devices in the Shared Form

transcosmos inc. has established an exclusive support center geared toward corporations implementing smart devices such as smartphones and tablet PC’s and started providing services in the shared form.

12.07.11

Service

Sales IncreaseSales Increase

Call Center ServicesCall Center Services

transcosmos releases a dedicated e-mail environment creation service on a private cloud system within the “ClickM@iler” e-mail marketing solution

transcosmos inc. has launched a full support service which provides an e-mail environment specialized for a client company as a private cloud system within the “ClickM@iler” e-mail marketing solution it has developed, in order to achieve optimal e-mail system construction, operation and management.

11.09.11

News

GlobalGlobal

Call Center ServicesCall Center Services

transcosmos’ South Korean Call Center Subsidiary Opens a New Center, Its Seventh in South Korea

transcosmos Korea Inc., a subsidiary of transcosmos inc., has established a new center, which would be its seventh site (sixth in Seoul), and is scheduled to start operations mid-December 2011.

11.07.11

Service

Sales IncreaseSales Increase

Digital Marketing ServicesDigital Marketing Services

transcosmos begins offering the EC website building engine “MCM EC Builder” developed with job site input

transcosmos inc. has started offering the EC website building engine “MCM EC Builder” beginning today.

11.01.11

News

Sales IncreaseSales Increase

Call Center ServicesCall Center Services

Digital Marketing ServicesDigital Marketing Services

transcosmos develops a “matching application” to search for one’s ideal beautician

transcosmos inc. and its group company Ares & Mercury Co., Ltd. have developed the iPhone application “TAYA - My Stylist” in collaboration with TAYA Co., Ltd. to support connections between customers and beauticians.

10.27.11

Service

Sales IncreaseSales Increase

Digital Marketing ServicesDigital Marketing Services

transcosmos begins offering the integrated display advertising platform “transcosmos DSP”

transcosmos inc. has begun offering “transcosmos DSP” which is an integrated platform that achieves maximum advertising effectiveness through integrated management and operation of display advertising for businesses.

10.26.11

Service

Sales IncreaseSales Increase

Call Center ServicesCall Center Services

Digital Marketing ServicesDigital Marketing Services

transcosmos starts to provide Wildfire’s Social Marketing Suite

transcosmos, Inc. has formed a partnership with a U.S. company, Wildfire Interactive, Inc. in June 2011, and has started providing all services of social media marketing platform package “Social Marketing Suite.”

10.17.11

News

Sales IncreaseSales Increase

Call Center ServicesCall Center Services

Digital Marketing ServicesDigital Marketing Services

transcosmos launches sales of the rich contents delivery solution “Adobe® Scene7®

transcosmos inc. has concluded an agency agreement with Adobe Systems Incorporated for the rich contents delivery solution “Adobe® Scene7®” and has launched sales of the product.

10.12.11

News

Sales IncreaseSales Increase

Call Center ServicesCall Center Services

Digital Marketing ServicesDigital Marketing Services

transcosmos releases smartphone marketing tool, mobilemk SMART! Create well-designed, user-friendly sites that fully exploit the smartphone’s advantages

Starting today, transcosmos inc. now offers mobilemk SMART!, the smartphone marketing tool that allows you to do everything from build a smartphone-specialized original site, to creating forms and surveys, and managing customer data bases.

10.12.11

News

Sales IncreaseSales Increase

GlobalGlobal

Digital Marketing ServicesDigital Marketing Services

transcosmos supports expansion of social media promotion in Asia

transcosmos inc. has initiated multi-language assistance within its “Social Media Promotion Support Service“ which facilitates marketing promotions in the social media.

10.05.11

News

GlobalGlobal

Call Center ServicesCall Center Services

Business Process Outsourcing ServicesBusiness Process Outsourcing Services

transcosmos Korea receives the “2011 Korea Outsourcing Service Customer Satisfaction Award”

transcosmos Korea Inc., a subsidiary of transcosmos inc. which mainly provides call center services in Korea, has been awarded the “2011 Korea Outsourcing Service Customer Satisfaction award”.

09.21.11

News

Sales IncreaseSales Increase

Digital Marketing ServicesDigital Marketing Services

transcosmos creates “Nyajirushi Nyavi” for iPhone/Android Navigation app for people who have trouble reading maps.

transcosmos inc. has created “Nyajirushi Nyavi”, a navigation app for iPhone/Android devices that’s targeted towards people, especially people, who have trouble reading maps.

09.08.11

News

transcosmos assist, a specified subsidiary, Receives an Award in the 2011 “model corporation for improved employment of the persons with disabilities”

transcosmos assist, a specified subsidiary company of transcosmos inc. has received an award in the 2011 “model corporations for improved employment of the disabled” sponsored by Japan Organization for Employees of the Elderly and Persons with Disabilities, an incorporated administrative agency.

09.05.11

News

Sales IncreaseSales Increase

Digital Marketing ServicesDigital Marketing Services

transcosmos releases an Android application for “BEGIN’s Uta Sanshin”

transcosmos inc., in collaboration with AMUSE Inc., began sales on September 3 of an Android version of “BEGIN’s Uta Sanshin” which has been a big hit as an iPhone application.

08.03.11

News

Cost ReductionCost Reduction

Business Process Outsourcing ServicesBusiness Process Outsourcing Services

transcosmos acquires certification for information security management system standard “ISO/IEC27001” in new spheres of business

On June 24th, 2011, transcosmos inc. obtained certification for the information security management system international standard ISO/IEC27001 at its Kumamoto BPO and Okinawa MSP business process outsourcing service centers.

08.03.11

News

Cost ReductionCost Reduction

GlobalGlobal

Business Process Outsourcing ServicesBusiness Process Outsourcing Services

transcosmos’ Chinese BPO subsidiary, transcosmos business service outsourcing suzhou co., ltd., acquires certification for information security management system standard ISO/IEC27001

On June 13th, 2011, transcosmos business service outsourcing suzhou co., ltd., a wholly-owned subsidiary of transcosmos inc. that provides BPO (business process outsourcing) services in China, acquired certification for information security management system international standard ISO/IEC27001.

07.25.11

News

Cost ReductionCost Reduction

Call Center ServicesCall Center Services

Business Process Outsourcing ServicesBusiness Process Outsourcing Services

transcosmos introduces virtual technology to its BPO infrastructure

transcosmos inc. has introduced VDI (Virtual Desktop Infrastructure) to the offshore Japanese call-center and BPO services provided by its subsidiary, transcosmos (Thailand) Co., Ltd.

07.20.11

News

Sales IncreaseSales Increase

Call Center ServicesCall Center Services

Digital Marketing ServicesDigital Marketing Services

The transcosmos group contracts for Okinawa Prefecture “DTP & Web Design Service Manpower Development”

transcosmos inc. and the group subsidiary Web Works Co., Ltd. have contracted to outsource “DTP & Web Design Service Manpower Development” which is a manpower development operation conducted by Okinawa Prefecture.

06.29.11

Information

Sales IncreaseSales Increase

Digital Marketing ServicesDigital Marketing Services

Masashi Hagihara, transcosmos Executive Researcher, Participates in the “Investigative Commission on the Planning for the National Census”

Mr. Masashi Hagihara, executive researcher of transcosmos, inc. will be participating as an integral member of the “Investigative Commission on the Planning for the National Census,” sponsored by the Ministry of Internal Affairs and Communications.

06.15.11

Service

Sales IncreaseSales Increase

Call Center ServicesCall Center Services

Digital Marketing ServicesDigital Marketing Services

transcosmos group partners with Wildfire Interactive, Inc., a leading U.S. company as social media marketing platform provider

transcosmos inc. has formed a partnership with the U.S. company Wildfire Interactive, Inc. and has started providing services utilizing the “Wildfire” social media marketing platform in Japan. The partnership allows transcosmos to expand its capabilities in providing total support for promotion campaigns in social media such as Facebook and Twitter, including development of campaign applications using “Wildfire” platform, starting from planning, through operations and analysis of campaigns

06.06.11

News

Sales IncreaseSales Increase

Call Center ServicesCall Center Services

Digital Marketing ServicesDigital Marketing Services

transcosmos Concludes a Sales Distribution Contract with Softbank Telecom

transcosmos, inc. has concluded a sales distribution contract with Softbank Telecom, Inc. In addition to providing integrated one-stop services such as application development, solutions and analysis for the iPad, it will also supply iPad and iPad 2 device customization and application implementation services.

05.31.11

News

Sales IncreaseSales Increase

Call Center ServicesCall Center Services

Digital Marketing ServicesDigital Marketing Services

transcosmos releases the latest version of “MobileMK” (Ver. 3)

transcosmos inc. has enhanced the automatic optimization facility for smartphones, including iPhone and Android, together with newly added Twitter linked functions in the latest version Ver. 3 of the integrated mobile marketing tool “MobileMK”.

05.19.11

News

GlobalGlobal

Call Center ServicesCall Center Services

Business Process Outsourcing ServicesBusiness Process Outsourcing Services

Digital Marketing ServicesDigital Marketing Services

transcosmos ranked the world 46th for the 2011 Global Outsourcing 100® and selected top 10 outsourcer to China, Southeast Asia and Japan

transcosmos inc. ranked the world 46th for the 2011 Global Outsourcing 100® and selected for the top 10 outsourcer sub-lists to China, Southwest Asia and Japan’ by International Association of Outsourcing Professionals® (IAOP®).

05.17.11

Service

Sales IncreaseSales Increase

Call Center ServicesCall Center Services

Digital Marketing ServicesDigital Marketing Services

transcosmos to Support Operations for Corporations’ Use of Social Media

transcosmos, inc. has started support services for corporations’ use of social media with its “Social Media Operation Support Service.”

05.11.11

News

Sales IncreaseSales Increase

GlobalGlobal

Call Center ServicesCall Center Services

Digital Marketing ServicesDigital Marketing Services

transcosmos enhances Chinese language VOC analysis desk service

transcosmos inc. will begin selling the Chinese language version of the SaaS text mining tool “Visualization Engine” developed and sold by Plus Alpha Consulting Co., Ltd., coinciding with their release of the product.

04.25.11

Service

Sales IncreaseSales Increase

Call Center ServicesCall Center Services

Digital Marketing ServicesDigital Marketing Services

transcosmos and IBM Japan collaborate in the field of online marketing

transcosmos inc. and IBM Japan, Ltd. will work together in providing solutions to achieve optimization and automation in the field of online marketing, which is becoming increasingly diversified and complex.

04.18.11

Service

Sales IncreaseSales Increase

Call Center ServicesCall Center Services

Digital Marketing ServicesDigital Marketing Services

Introducing the mobile website construction service “Renter’s Net Mobile” with complete linkage to a real estate property database

transcosmos inc. and Renter’s Co. have linked their systems for the transcosmos integrated mobile marketing tool “MobileMK” and the Renter’s information management system for real estate companies “Renter’s Net ”, and have begun offering a mobile search site construction service for real estate property information called “Renter’s Net Mobile”.

04.12.11

Service

Sales IncreaseSales Increase

Call Center ServicesCall Center Services

Digital Marketing ServicesDigital Marketing Services

transcosmos and activecore link systems for recommendation e-mail distribution

transcosmos inc. and activecore Inc. have linked the transcosmos e-mail marketing solution “ClickM@iler” system and the activecore integrated Web marketing platform “Recommend Warehouse” system, and have started a personalized e-mail recommendation distribution service based on the action history of users within Websites.

04.11.11

News

Sales IncreaseSales Increase

Cost ReductionCost Reduction

Call Center ServicesCall Center Services

Digital Marketing ServicesDigital Marketing Services

transcosmos’ Okinawa call center subsidiary certified as an Okinawa Prefecture Work-Life Balance Business

transcosmos CRM Okinawa Inc. a wholly-owned subsidiary of transcosmos inc. was certified as an Okinawa Prefecture Work-Life Balance Business on February 18.

04.05.11

News

Sales IncreaseSales Increase

Digital Marketing ServicesDigital Marketing Services

transcosmos enhances its operating expertise on the Google platform for search linked (listing) advertising operations

transcosmos inc. has increased the number of personnel completing the “Google AdWords Certification Program (for Web-search advertising)” to 68 persons in order to enhance operational expertise for the search linked (listing) advertising which it provides.

04.04.11

Service

Sales IncreaseSales Increase

Call Center ServicesCall Center Services

Digital Marketing ServicesDigital Marketing Services

transcosmos begins a “data broadcasting contents access log analysis service” to interpret the back side of data broadcasting contents

transcosmos inc. has begun a data broadcasting contents access log analysis service that performs analysis of data broadcast contents using the “RTmetrics” access analysis tool.

04.01.11

News

transcosmos acquires certification for “ISO14001” environmental management system

transcosmos inc. acquired certification for the environmental management system international standard ISO14001 on March 11, 2011.

03.29.11

News

Sales IncreaseSales Increase

Call Center ServicesCall Center Services

Digital Marketing ServicesDigital Marketing Services

As a Means to Help Aid the Victims of the Northeastern Japan Pacific Off-Shore Earthquake Disaster Areas, transcosmos will Provide Free Mobile Services for Vital Disaster Information Distribution

transcosmos inc. will provide free usage of its unified mobile marketing tool, “MobileMK,” as a means to support the mobile distribution of information for municipal authorities, educational organizations and groups engaged in support activities for disaster areas where the dissemination of disaster related information is hampered by the current disjuncture in communication infrastructures.

03.03.11

News

Sales IncreaseSales Increase

Cost ReductionCost Reduction

Call Center ServicesCall Center Services

transcosmos Group accepts Okinawa Prefecture’s “Call Center Entry Personnel Training Project” operations

transcosmos, inc. and subsidiary company transcosmos CRM Okinawa Inc. have accepted the “Call Center Entry Personnel Training Project” operations to be implemented by Okinawa Prefecture.

03.03.11

Service

GlobalGlobal

Call Center ServicesCall Center Services

Digital Marketing ServicesDigital Marketing Services

transcosmos commences “Chinese Language VOC Analysis Desk Service” that “Visualizes” the Voice of the Consumer in the Chinese Market

transcosmos inc. has started a “Chinese language VOC Analysis Desk Service” to support the gathering, analysis and utilization of “Voice of the Customer” (hereafter, VOC) data gained from the internet and Chinese market call centers.

02.22.11

News

GlobalGlobal

Call Center ServicesCall Center Services

Business Process Outsourcing ServicesBusiness Process Outsourcing Services

Digital Marketing ServicesDigital Marketing Services

transcosmos selected for 2010 Global Outsourcing 100 honor

transcosmos inc. the leader in outsourced call-contact center services, business process outsourcing, business process solutions, and digital marketing services in Japan, announced today that the IAOP® has once again recognized and selected the company for inclusion in its highly regarded, annual global outsourcing 100 honor.

02.21.11

News

Sales IncreaseSales Increase

Digital Marketing ServicesDigital Marketing Services

transcosmos partners with GREE for multiple terminal validation work

transcosmos inc. has formed a partnership with GREE, Inc. to perform multiple terminal validation work for social applications.

02.21.11

News

Sales IncreaseSales Increase

Digital Marketing ServicesDigital Marketing Services

transcosmos inc. started listing advertising operation service for the Recruit “Web Promotional Support Package” to match local business and consumer

transcosmos inc. has started listing advertising operation service for the “Web Promotional Support Package”, which is an internet base promotional tool provided by Recruit Co., Ltd. to match local business and consumer.

01.26.11

News

Sales IncreaseSales Increase

Call Center ServicesCall Center Services

Digital Marketing ServicesDigital Marketing Services

transcosmos releases latest Smart Phone Compatible “MobileMK” (Ver. 2.5)

transcosmos inc. has added to its latest Ver. 2.5 of its integrated mobile marketing tool “Mobile MK” an automatic optimization function for smart phones such as the highly popular iPhone and Android phones.

01.12.11

News

Sales IncreaseSales Increase

Cost ReductionCost Reduction

Call Center ServicesCall Center Services

Business Process Outsourcing ServicesBusiness Process Outsourcing Services

transcosmos Commences Demonstration Tests of Home-based Call Center Services

transcosmos inc. is aiming to provide home-based call center services as one method of its telecommuting operations.

For inquiries via E-mail, click here

PrivacyMark