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News & Topics

News & Topics

12.25.15

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transcosmos Supports Implementation of LINE Business Connect for AstraZeneca

transcosmos inc. announces its support of implementation of LINE Business Connect for AstraZeneca K.K.

12.21.15

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transcosmos Establishes “Multilingual Contact Center” to Enhance Service System for Foreign Visitors to Japan

transcosmos inc. will strengthen “multilingual contact center services” for foreign visitors to Japan.

12.16.15

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transcosmos Provides “ClickM@iler Relay”, Secures Delivery of Important E-Mail, including Transaction Notifications

transcosmos inc. is adding the relay e-mail product “ClickM@iler Relay” to the product lineup of the e-mail marketing solution “ClickM@iler.”

12.15.15

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transcosmos Starts Offering “Contact-Link for SMS” in Cooperation with “Accrete SMS”

transcosmos inc. launched “Contact-Link for SMS,” a non-voice service which utilizes short messages, by adopting “Accrete SMS” from Accrete Inc. with the largest number of SMS deliveries in Japan for the SMS sending and receiving functions of “Contact-link,” a contact center communication platform, which transcosmos developed on its own.

11.24.15

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transcosmos Forms Capital and Business Alliance with Malaysia’s Largest E-Commerce Company, INTERBASE

transcosmos inc. has reached an agreement to form a capital alliance with INTERBASE RESOURCES SDN.BHD., management company for “Lelong.my,” the largest E-Commerce marketplace in Malaysia.

11.16.15

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transcosmos Provides Live Chat Customer Support Services for Cedyna

transcosmos inc. is providing customer support services for the “Cedyna Online Support” website concierge service, which was launched on November 9 by Cedyna Financial Corporation.

11.16.15

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transcosmos Achieves ¥220 Billion of Total E-Commerce Trade Sales For “Singles Day” in China

transcosmos inc. has announced that the total sales volume of E-Commerce on “Singles Day” November 11 in China have reached approximately ¥220 billion.

11.11.15

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transcosmos Forms Capital and Business Alliance with Singapore’s E-Commerce Fulfillment Company, Anchanto, with Sales Channels to E-Commerce Retailers in ASEAN Countries and India

transcosmos inc. forms a capital and business alliance with Singapore’s E-Commerce fulfillment company Anchanto Pte Ltd, with sales channels to E-commerce retailers in ASEAN countries and India.

10.29.15

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transcosmos Establishes “Ho Chi Minh Center,” 190 Workstation Operation Base in Ho Chi Minh City, Vietnam

transcosmos inc. has established the “Ho Chi Minh Center” operation base in Ho Chi Minh City, Vietnam.

10.28.15

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transcosmos and ASEAN Largest E-Book Store, “Ookbee,” Launched Ookbee Mall

transcosmos inc. agreed to a joint venture with Ookbee Company Limited to establish Ookbee Mall in Thailand.

10.27.15

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transcosmos Establishes “Marketing Chain Management Center, Naha Kencho-mae” in Naha, Okinawa

transcosmos inc. has opened a new call center base in Naha City, Okinawa Prefecture called “Marketing Chain Management Center Naha Kencho-mae”.

10.26.15

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transcosmos Holds 20th Anniversary Commemorative Ceremony for its Subsidiary transcosmos Information Creative (China) Co., Ltd.

transcosmos inc. held a 20th anniversary commemorative ceremony for its subsidiary transcosmos Information Creative (China) Co., Ltd., which mainly offers systems development services in China.

10.15.15

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transcosmos Provides Sales Promotion Campaign Service That Enables Campaign Entry by Submitting Photo of Receipt

transcosmos inc. has started offering its sales promotion campaign service utilizing “LINE Business Connect” offered by LINE Corporation.

10.15.15

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transcosmos to Launch Interactive Inquiry System to Realize Cost Reduction in Customer Inquiries

transcosmos inc. has started installation of an interactive inquiry system for an automated response service “L-connect” utilizing LINE Business Connect offered by LINE.

09.28.15

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transcosmos Integrates 23 Centers and 16,000 Workstations Globally by Proprietary Contact Center Platform “Contact-Link”

transcosmos inc. has successively promoted cloud integration of the “Contact-Link” contact center communication platform among its centers, and it has now completed the enhancement and integration of 23 centers including an overseas location with a total of 16,000 workstations.

09.16.15

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D.A.Consortium Inc. and transcosmos inc. Jointly Start Service to Offer Incentives and Gifts through “LINE” DAC’s Messaging Service Management Solution “DialogOne” and transcosmos’s “E-Commerce One-Stop Service” to Tie-Up with Each Other

D.A.Consortium Inc. and transcosmos inc. have tied a business partnership, and transcosmos’ “E-Commerce One-Stop Service” and DAC’s messaging service management solution “DialogOne” are to collaborate with each other.

09.10.15

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transcosmos Forms Capital and Business Alliance with International E-Commerce Solutions Provider “VAIMO”

transcosmos inc. has agreed to sign a capital and business agreement with Sweden’s E-Commerce solutions provider VAIMO AB.

09.09.15

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transcosmos and social gear Will Begin Offering Advertising Services Utilizing Instagram Ads API in Eight Countries, including Japan

transcosmos inc., in collaboration with social media operations support provider SOCIAL GEAR PTE LTD, will start providing ad delivery services that enable link induction on Instagram in response to the provision of Instagram Ads API.

08.27.15

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transcosmos Provides “Omni-Channel Support Powered by LINE Business Connect” to DMM.com Securities

transcosmos inc. has started providing “Omni-channel Support Powered by LINE Business Connect” to DMM.com Securities Co., Ltd.

08.26.15

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transcosmos Starts Offering Motion VR Service “SphereVR,” Enables Users to Experience Virtual 360-Degree Spherical Panorama Motion Pictures

transcosmos inc. has started offering “SphereVR,” which utilizes Virtual Reality technology and allows users to experience virtual reality of 360-degree spherical panorama moving images.

08.24.15

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transcosmos Forms Capital and Business Alliance with HOTDEAL, Vietnam’s Largest Daily Deal EC Company

transcosmos inc. has agreed to form a capital alliance with Hotdeal Co., Ltd., which is Vietnam’s largest daily deal E-Commerce site, “HOTDEAL.vn’s” operating company.

08.20.15

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transcosmos “MCM Center Sapporo Kitaguchi” Receives Hokkaido New Office Promotion Award at 28th Nikkei New Office Award

One of the contact center sites of transcosmos inc. “Marketing Chain Management Center Sapporo Kitaguchi” has received “Hokkaido New Office Promotion Award” at the 28th annual “Nikkei Office Award” co-sponsored by New Office Promotion Association and Nikkei Inc.

08.19.15

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transcosmos to Provide E-Commerce One-Stop Services for the United States to VAIO Corporation

transcosmos inc. will start providing E-Commerce one-stop services for the United States to VAIO Corporation through its subsidiary transcosmos America Inc.

07.31.15

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transcosmos Acquires Business Operation of “Fujimaki Department Store”, Japan-themed Merchandise and Products E-Commerce Site

transcosmos inc. has signed a basic agreement to acquire by transfer 100% of the shares of caramo, inc., which is a new company to be established by ZAPPALLAS, INC. on August 6 through a corporate split-up.

07.23.15

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transcosmos Supports Implementation and Operation of Adobe Marketing Cloud Services to ANA

transcosmos inc. supports All Nippon Airways for implementation and operation services of the digital marketing solution “Adobe Marketing Cloud” by Adobe Systems Co., Ltd.

07.07.15

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transcosmos Expands “MCM Center Sapporo Kitaguchi”, a Contact Center in Japan

transcosmos, inc. has expanded its contact center “Marketing Chain Management Center Sapporo Kitaguchi” due to business expansion.

07.03.15

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transcosmos Reaches 468 Employees Certified for GAIQ

transcosmos inc. announced that the number of its employees acquiring the Google Analytics Individual Qualification, which is an individual qualification demonstrating comprehensive knowledge of Google Analytics, has reached 468 persons (as of June 30, 2015).

07.02.15

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transcosmos Establishes the “Tianjin Center” Contact Center Base in Tianjin, China

transcosmos inc. has established the “Tianjin Center,” contact center base in Tianjin City of China.

07.01.15

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transcosmos Enters Into Business Partnership with Revolver, Inc.

trancosmos inc. and Revolver, inc. have announced that they have entered into a business partnership to design and support management of the owned media for branding and marketing purpose.

06.26.15

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transcosmos Enters Into Strategic And Equity Partnership With Shopping Mall Smartphone Application “Gotcha! mall” Provider, Grand Design

transcosmos inc. has entered into a strategic and equity partnership with Grand Design Co., Ltd. , developer of the shopping mall smartphone-app “Gotcha! Mall”.

06.25.15

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transcosmos Opens Cross-border E-Commerce Website, “goodsbuy”, for the Korean Market

On June 25, 2015 transcosmos inc. opens “goodsbuy”, a cross-border E-Commerce website that offers products to consumers in the Korean market.

06.23.15

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transcosmos Establishes “Beijing Center 2” in Beijing, China

transcosmos inc. established a new call center, “Beijing Center 2” in Beijing, China.

06.22.15

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transcosmos Establishes “Namyoun Center” in Seoul, South Korea

transcosmos Inc. established “Namyoun Center”, a new call center in Seoul, South Korea.

06.19.15

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transcosmos Enters Into a Strategic and Equity Partnership With a Major Chinese E-Commerce Supporting Service Provider in Apparel, Magic Panda

transcosmos inc. has agreed to enter into a a strategic and equity partnership in eCommerce outsourcing with Shandong Ya Nuoda E-Commerce Co., Ltd., an E-Commerce supporting service provider expertise in apparels in China, and a signing ceremony was held on May 29.

06.09.15

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transcosmos Announces Strategic Capital and Business Alliance with social gear

transcosmos inc. has made a capital and business tie-up today with SOCIAL GEAR PTE LTD, a social media operation supporter.

06.03.15

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transcosmos Establishes the “Hefei Center”, its 25th Base in China

transcosmos inc. has established the “Hefei Center” operation base in Hefei City, Anhui Province as its 25th location in China, and has begun contact center operations there.

05.25.15

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transcosmos and Advanced Media Developed “Hybrid Multilingual Contact Center Service”

transcosmos inc. and Advanced Media, Inc. have developed and began offering “Hybrid Multilingual Contact Center Service” which responds to multilingual iquiries in three stages of Smartphone app, virtual operator, and contact center responses.

05.15.15

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transcosmos Forms a Business Alliance with HubNami, Inc.

transcosmos inc. has agreed to form a business alliance with HubNami, Inc.

04.15.15

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transcosmos Signs a Distributor Agreement with Vizury

transcosmos inc. has signed a distributor agreement with Vizury Interactive Solutions.

03.31.15

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transcosmos Opens Cross-border E-Commerce Website, “SPACE 879”

On March 31, 2015 transcosmos inc. released SPACE 879, a cross-border E-Commerce website that offers Western products to consumers in Japan.

03.30.15

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Adobe and transcosmos Reinforce their Partnership in Digital Marketing

Adobe Systems Co., Ltd. and transcosmos inc. today announced plans to strengthen their partnership in the digital marketing field.

03.24.15

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transcosmos Establishes “Bangkok Center 2” in Thailand

transcosmos inc. has established the new service center “Bangkok Center 2” in Bangkok, Thailand.

03.24.15

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transcosmos Forms Capital Alliance with Thailand’s Prominent Conglomerate, SAHA GROUP

transcosmos inc. has formed capital alliance with SAHA GROUP.

03.11.15

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transcosmos Begins Offering “LogicArt” Creative Optimization Service

transcosmos inc. will begin to offer “LogicArt” creative optimization service for display advertising.

03.10.15

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Mitsubishi Estate-Simon and transcosmos Announce the Implementation of “OFFERs,” an Omni-Channel Marketing App to Be Used at Nine Premium Outlets® throughout Japan

On March 18, 2015, Mitsubishi Estate-Simon Co., Ltd. and transcosmos inc. will implement “OFFERs,” an Omni-Channel marketing tool for Smartphone applications for Premium Outlets® managed by Mitsubishi Estate-Simon.

02.27.15

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Takashimaya and transcosmos Have Established a Joint Venture Company “TAKASHIMAYA TRANSCOSMOS INTERNATIONAL COMMERCE PTE. LTD.”

Takashimaya Company, Limited and transcosmos inc. have agreed to establish a joint venture company called “TAKASHIMAYA TRANSCOSMOS INTERNATIONAL COMMERCE PTE. LTD.,” which will carry out wholesale and retail sales operations to make proposals for and to supply high-quality Japanese products overseas.

02.27.15

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transcosmos Signs a Distributor Agreement with AdRoll, the World’s Largest Retargeting Platform in the U.S.

transcosmos inc. has signed a distributor agreement with the U.S. firm AdRoll Inc., which is the world’s largest retargeting platform.

02.23.15

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transcosmos Agrees to a Strategic Business Alliance with Metaps in the Area of App Effects Measurement and Data Management Analysis

transcosmos inc. has signed a business agreement with Metaps Inc. in the area of effect measurement of apps advertising and data management/analysis.

02.20.15

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transcosmos Holds a Location Agreement Signing Ceremony for “BPO Center Nagasaki”

transcosmos inc. conducted a location agreement signing ceremony for the newly established “BPO Center Nagasaki” together with Nagasaki Prefecture and Nagasaki City.

02.04.15

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transcosmos Establishes its First European Center in London

transcosmos inc. established TRANSCOSMOS (UK) LIMITED in London, UK and commenced operations in December 2014.

02.03.15

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transcosmos Reaches 222 Employees Certified for GAIQ

transcosmos inc. announced that the number of its employees acquiring the Google Analytics Individual Qualification, which is an individual qualification demonstrating comprehensive knowledge of Google Analytics, has reached 222 persons.

02.02.15

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As a TMALL Partner, transcosmos Receives Two Top-Level Gold Certifications from TMALL, China’s Largest E-Commerce Mall for 2 Consecutive Terms

As an outstanding TMALL Partner for the second half of 2014, transcosmos inc. has received Gold certification in the apparel and mother & baby care categories and Silver certification in the daily goods and automobile categories.

01.28.15

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transcosmos Provides E-Commerce One-Stop Services for Smartphone Case Maker OtterBox

transcosmos inc. recently partnered with OtterBox, an American smartphone case maker offering the firm E-Commerce One-Stop Services in Japan.

01.21.15

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transcosmos is Awarded “High Performance Award” from eBay Korea

transcosmos inc. has been recognized by eBay Korea, who manages Gmarket, Korea’s largest online shopping mall, for its global business contribution and has been awarded “High Performance Award”.

01.19.15

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transcosmos Starts to Provide “Omni-channel Support Powered by LINE Business Connect” for Nippon TV Shopping Program

transcosmos inc. starts to provide “Omni-channel Support Powered by LINE Business Connect” for NTV Poshure shopping program, which is directed by Nippon Television Network Corporation.

01.08.15

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transcosmos Combines SMS (Short Message Service) Function Reinforced “Contact-Link,” Its Proprietary Developed Contact Center Solution, with Salesforce

transcosmos will begin offering “Contact-Link on Salesforce,” a solution which has combined “Contact-Link,” a contact center solution developed by transcosmos and "Salesforce," a CRM/customer management application most widely used in the world.

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