Services
Digital Marketing x Mobile
From planning to implementation and from implementation to feedback, turnaround speed is vital.
transcosmos will wholly accept all the most time consuming tasks. For implementing mobile campaigns, we will take on management of the campaign head office; for EC site operations, we will do order taking management, inventory control and customer service, etc. We provide you not only with a sound system, but also with a manager whose spirit and energy will shape the popularity of your site. We will devote ourselves in helping you succeed.
Salesforce linked operation support service
We offer comprehensive mobile solutions, ranging from smartphone website optimization, cell phone website construction and smartphone application development to implementation of mobile promotions and research analysis.By combining the dedicated iPad™ application developed by transcosmos with the cloud system “Salesforce™*” it is possible to easily and securely access contents and documents including video on the cloud from an iPad, thereby achieving quality improvement and streamlining of face-to-face sales for B-to-B and B-to-C.
*transcosmos is a value added resale partner of Salesforce.com, Inc.
Toward new developments in mobile communications
With the rapid spread of social media such as Facebook® and Twitter®, communication channels between businesses and end users are becoming increasingly diverse. By applying our extensive development of applications for smartphones, along with our operation performance and know-how, we can provide total support ranging from the planning of social media linked promotions to marketing analysis. We support state of the art communications between our client companies and end users through initiatives such as our business alliance in June of 2011 with the U.S. based “Wildfire Interactive Inc.”, which provides the campaign application development platform for social media.
transcosmos mobile device validation and help desk services
It is said that there are several hundred models of cell phones and smartphones in the market available from three carriers. The problem is that the specifications of each carrier and each terminal are different. At transcosmos, we keep approximately 650 models including smartphones. We offer high quality validation services for mobile sites, including those for campaigns and EC. We also provide mobile help desk functions, which include direct response to end user inquiries or secondary reception for your company’s response.
*as of March 2011
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