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News Release

05.14.18

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transcosmos opens its new contact center in Xi’an, Shaanxi province, ChinaNEW

Shanghai transcosmos Marketing Services Co., Ltd., a wholly-owned subsidiary of transcosmos inc., opened a new contact center, “Xi’an Center” and held an opening ceremony on May 11, 2018.

05.09.18

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transcosmos and SOCIAL GEAR assist Saishunkan’s digital marketing in Taiwan

transcosmos inc. and its subsidiary SOCIAL GEAR PTE LTD are supporting digital marketing initiatives of Saishunkan Pharmaceutical Co., Ltd. in Taiwan.

05.08.18

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me&stars, a company which offers stars’ premium experiences via live streaming videos appoints Kosuke Kitajima, a gold medalist of Athens and Beijing Olympics as its CSO

me&stars.inc., a subsidiary of transcosmos inc. and an operator of the platform “me&stars” which offers stars’ premium experiences in the live commerce market, is delighted to announce the appointment of Kosuke Kitajima, a professional swimmer and multiple gold medalist at the Athens and Beijing Olympics as its CSO (Chief Sports Officer).

04.25.18

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Magic Panda, a member of transcosmos group, received multiple awards from Alibaba Group that include The Customer Experience Excellence Award of 2018

Shandong Ya Nuoda E-Commerce Co., Ltd., a Chinese e-commerce service provider specializing in the apparel industry and a group company of transcosmos inc. has received various awards from Alibaba Group from 2017 to April 2018, that include The Customer Experience Excellence Award of 2018, the award which recognizes a company that showcased the best performance in 2017 in the customer experience category.

04.24.18

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transcosmos opens its new operations center, “BPO Center Kameido” in Tokyo

transcosmos inc. opened “BPO Center Kameido”, an IT outsourcing service operations center in Tokyo, and launched full-scaled operations on April 24, 2018.

04.24.18

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transcosmos rolls out “Addressable Advertising” using an ad link tool offered by Synergy Marketing

transcosmos inc. started to offer “Addressable Advertising” which enables clients to deliver targeted ads to predefined audiences based on CRM data with the use of “AD2”, the addressable ad link tool offered by Synergy Marketing, Inc.

04.20.18

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transcosmos authorized as a social advertising agency of “Tencent”, a giant internet corporation in China

Shanghai transcosmos Marketing Services Co., Ltd., a wholly-owned subsidiary of transcosmos inc. became an authorized social advertising agency of Tencent Holdings Ltd., a giant internet corporation in China in September, 2017.

04.11.18

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transcosmos announced the results of “Online Shopping Trends Survey in 10 Asian Cities 2018”

transcosmos inc. conducted the “Online Shopping Trends Survey in 10 Asian Cities 2018” in order to gauge consumers’ experiences of online shopping and their interests in cross border e-commerce across 10 major cities in Asia.

03.14.18

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transcosmos forms a dedicated ad planning team for Amazon in Sendai

transcosmos inc. has formed an ad management team for Amazon, a new organization which consists of ad operations experts, in its Sendai Planning Center.

02.20.18

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With the power of AI, transcosmos released “coemo”, its unique service which helps businesses develop, and deliver the most appealing ads that resonate with consumers based on real time users’ voices posted on SNS

transcosmos inc. released “coemo”, a unique service developed using “Google Cloud Natural Language API”, one of Google Cloud’s Cloud AI solutions.

02.09.18

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transcosmos won the Corporation Award for the Promotion of Gender Equality by Kumamoto prefecture

transcosmos inc. received the Corporation Award for the Promotion of Gender Equality by Kumamoto prefecture on February 8, 2018.

02.08.18

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transcosmos China won “Integrated Call Center Solutions Award” by CTI Forum

Shanghai transcosmos Marketing Services Co., Ltd., a wholly-owned subsidiary of transcosmos inc. was awarded the “Integrated Call Center Solutions Award” at the “CTI FORUM 2017 Editors’ Choice Award Ceremony” which was held in parallel with the “2017 CTI Forum Industry Applications and Market Analysis Theme Salon” hosted by CTI Forum on December 21, 2017.

02.07.18

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transcosmos linked DOCOMO “d living” chat app to “LINE” to help DOCOMO launch “Parent-Child Communication” service which supports parents watching over their children

transcosmos inc. assisted NTT DOCOMO, INC. in launching their “Parent-Child Communication” service which supports parents watching over their children by connecting “LINE” with the chat app of “d living” offered by DOCOMO.

02.05.18

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transcosmos won the “Customer Case Study Contribution” award by Works Mobile

transcosmos inc. was awarded the “Customer Case Study Contribution” at the partner conference at “LINE WORKS DAY” hosted by Works Mobile Japan Co., Ltd. on February 2, 2018.

01.31.18

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transcosmos offers character-bot services via Facebook Messenger to Sanrio Puroland

transcosmos inc. enhanced “social gear Business+”, a community management software offered by its group company, SOCIAL GEAR PTE LTD, which helps clients achieve their business objectives on Facebook.

01.25.18

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transcosmos will release “DECAds for Emergency”, a chat-based customer support service for corporate emergencies including product recalls and data leaks

transcosmos inc. will release “DECAds for Emergency”, a chat-based customer support service for corporate emergencies including product recalls and data leaks from March, 2018.

01.22.18

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transcosomos opens a new contact center in Changsha City, Hunan Province, China

Shanghai transcosmos Marketing Services Co., Ltd., a wholly-owned subsidiary of transcosmos inc., opened a new contact center “Changsha Center” in the Changsha National High-Tech Industrial Development Zone, Changsha city, Hunan province, China.

01.15.18

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transcosmos China won “Intelligent Business Innovation Award” by Ebrun

Shanghai transcosmos Marketing Services Co., Ltd., a wholly-owned subsidiary of transcosmos inc., was awarded the “Intelligent Business Innovation Award” for its intelligent business model and service philosophy at the “2017 Ebrun Future Retail Convention” hosted by Ebrun, a major e-commerce news media company in China.

01.12.18

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transcosmos released “Beat Box OrchestAR”, the third app supervised by the beatboxer Daichi

transcosmos inc. and Yoshidamasaki Inc. co-developed “Beat Box OrchestAR (BeatAR)”, a smartphone app under the supervision of the world-renowned Japanese beatboxer Daichi, who belongs to Yoshidamasaki Inc. The app was released on January 12, 2018.

01.09.18

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transcosmos “DECAds Connect Edition” is now compatible with “Amazon Alexa”

“DECAds Connect Edition”, a unique communication platform offered by transcosmos inc., is now compatible with “Amazon Alexa”, a cloud-based voice service by Amazon.

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