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transcosmos Establishes Its 44th Operation Center, “MCM Center Osaka” In Japan

transcosmos Expands Call Center Services Due To Its Business Expansion And Acquisition Of New Projects In Kansai Area

March 17, 2014

transcosmos inc.

transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda; TSE First Section: 9715; hereafter, transcosmos) has founded and started operations in its 44th operation center in Japan, “Marketing Chain Management Center Osaka” (hereafter, MCM Center Osaka) on March 15, 2014.

As a business partner to its client companies, transcosmos has been offering outsourcing services that support sales expansion, cost reduction and globalization, since its founding in Osaka in 1966. The construction of MCM Center Osaka was decided based on the steady business development in the Kansai area. The MCM Center Osaka, which is the 9th center in the Kansai area, has a 300 seat scale and plans to employ 240 operators and primarily offers call center services for the financial industry.

The addition of MCM Center Osaka is the scale of Kansai area call centers to 1,600 seats. With the MCM Center Osaka as one of its pillars in Kansai, transcosmos will actively develop call center services for its client companies in Osaka.

MCM Center Osaka

Marketing Chain Management Center Osaka
Mainichi Intecio, 10th Floor
3-4-5 Umeda, Kita-ku, Osaka-shi, Osaka, Japan
Total Floor Space:
Approx. 300 Seats
Call Center Services
(Inbound/Outbound Responsive)

The Mainichi Intecio building in which the call center is presently being established is a highly sophisticated building located in the Nishi Umeda neighborhood that is garnering the most attention in Osaka, and houses large-scale commercial facilities such as foreign hotels, the Osaka Chuo Hospital, and the Herbis ENT which houses Gekidan Shiki Theatre. This is an urban call center which takes into account the convenience of its workers and is directly connected to 2 private railway stations, 3 subway stations and 2 railway stations including JR Osaka Station.

MCM Center Osaka

Related Services

*transcosmos is a registered trade name or trademark of transcosmos inc. in Japan and other countries.
*Other company names and product or service names mentioned are registered trade names or trademarks of various other companies.

About transcosmos inc.

transcosmos launched operations in 1966. Since then it has combined superior “human resources” with the most up-to-date “technological” capabilities to enhance the competitive strength of its corporate clients by providing them with high value added and superior services. It provides overall IT outsourcing services such as Call Center Services, Business Process Outsourcing Services, and Digital Marketing Services either as standalone solution or as combined services to its corporate clients to optimize their marketing efficiencies, to expand sales and gain new customers in E-Commerce business, and to improve operational efficiency and reduce clients operational cost for back office and information system operations. Further, these services have been expanded beyond Japan, globally, centered in Asia. transcosmos aims to be the “Global IT Partner” of its corporate clients to provide them with high quality outsourcing services on a global scale.

Inquiries from the media should be forwarded to

transcosmos inc. Public Relations & Advertising Department
Mail: pressroom@trans-cosmos.co.jp

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