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transcosmos Accelerates Improvement of Technical Capabilities and Quality at Domestic and Overseas Locations for General Operations Services, Including Website Production, System Development and Operative Model Advertising

Expanding the Business Domain and Changing the Company Name of the Website Production Subsidiary Web Works, and Opening a New Location for Website Production and Application Development in the Philippines

May 19, 2015

transcosmos inc.

transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda; TSE First Section: 9715; hereafter, transcosmos) has changed the name of its Web Works, Inc. subsidiary to transcosmos DMI, Inc. (Headquarters: Tokyo, Japan; President: Hirofumi Inoue; hereafter, TDMI). The business domain of TDMI, which has been specialized in website production until now, will be expanded to include general operations in the digital marketing field, including operative model advertising. In addition, following Vietnam and Indonesia, a new location will be established in the Philippines to strengthen near-shore and off-shore website production, system development and operation systems.

transcosmos digital marketing innovation

Until now transcosmos has implemented low-cost operations to secure website production, development and operations personnel, as well as ensuring work speed and quality, with a focus on near-shore bases in Sapporo, Fukuoka and Okinawa. Furthermore in 2014, it established off-shore locations in Vietnam (Ho Chi Minh City) and Indonesia (Jakarta), and has been furthering the construction of global website production and operation systems that can support multiple languages.

This time, a center will be opened in Manila, Philippines as a new off-shore base, and with three bases in the ASEAN region, CMS operations, website display verification, coding using components, application operation verification and multi-language translation will be enhanced for global websites.

In addition, each of the projects carried out at these near-shore and off-shore digital marketing bases will be overseen and managed by TDMI in the future. This will accelerate the speed of decision-making and the improvement of technical capabilities and quality in order to respond to the continually expanding needs of businesses, which include Web production and operations, as well as E-Commerce and application development.

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* transcosmos is a registered trade name or trademark of transcosmos inc. in Japan and other countries.
* Other company names and product or service names mentioned are registered trade names or trademarks of various other companies.

About transcosmos inc.

transcosmos launched operations in 1966. Since then we have combined superior “human resources” with up-to-date “technological” capabilities to enhance the competitive strength of our clients by providing them with superior and valuable services. transcosmos currently offers Cost Reduction Services (Contact Center, HR/Financial/Sales Back Office, Order Management/SCM, System Development/Management etc.) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website Construction/Management, Smartphone/SNS Utilization, Telemarketing etc.). transcosmos continues to pursue operational excellence by providing these services through our 133 locations in 18 countries with a focus in Asia. Furthermore, following the expansion of E-Commerce market on the global scale, transcosmos provides a comprehensive, one-stop global E-Commerce service to deliver our clients’ excellent products and services to consumers in 39 countries. transcosmos aims to be the “Global BPO Partner” of our clients to provide them with high quality BPO services on a global scale.

Inquiries from the media should be forwarded to

transcosmos inc. Public Relations & Advertising Department
Mail: pressroom@trans-cosmos.co.jp

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