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transcosmos Establishes “Namyoun Center” in Seoul, South Korea

Due to Business Expansion, transcosmos Established a New Operation Center with 400 Workstations. transcosmos Relocated its Korean Headquarters to “Namyoun Center”.

June 22, 2015

transcosmos inc.

transcosmos Inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda; TSE First Section: 9715; hereafter, transcosmos) established “Namyoun Center”, a new call center in Seoul, South Korea. “Namyoun Center” started operations on May 14. transcosmos relocated its Korean headquarters to the “Namyoun Center” on June 19.

“Namyoun Center” is located in the Prime Tower, which was newly built in October 2013. “Namyoun Center” has three floors. There are about 400 workstations of the call center on two floors, and the headquartered office is located on one floor. With convenient access to transportation, “Namyoun Center” is just a 5 minute walk away from Namyoun Station on Subway Line 1 and Sookmyung Women’s University Station on Line 4, which links with the northwest Gyeonggi-do region (Ilsan and Gimpo) and the southwest Gyeonggi-do region (Incheon and Anyang).

Overview of “Namyoun Center”

transcosmos Namyoun Center
Area 1 Wonhyo Road Yongsan District Seoul City (in the Prime Tower)
Work stations:
Number of employees:
Services provided:
Call center services
Field services
Digital marketing services

Namyoun Center (1)

Namyoun Center (2)

Namyoun Center

Since transcosmos entered the Korean market in 2001, transcosomos has been providing services, such as call center services, direct mail services, field services, digital marketing services and E-Commerce one-stopservices in Korea. Among independent providers, transcosmos is the largest IT outsourcing company in Korea. This time, we opened a new center in Seoul, South Korea for business expansion. “Namyoun Center” will be transcosmos’s 12th operation base in Korea, and 4,550 workstations for call center services will be set in total.

At the center opening ceremony on June 11, Takashi Sube, President and CEO of transcosmos Korea made the following comments: “
For business expansion of rapidly growing social commerce clients, we built this newoperation center with 400 workstations. It will be our 9th call center base in South Korea. Through transferringand consolidating the headquarters functions, we will develop a management setup with speed-oriented structure. Also we are aiming for further enterprise growth through the expansion of E-Commerce business.”

Scene of the opening ceremony held on June 11

Scene of the opening ceremony

From the left: transcosmos Korea Inc.’s Executive Director Jae-ho Song, Il-woong Lee, President and COO Takashi Sube, Administrator Byung-ho Lee, Director Nam-ki Jang

transcosmos offers services globally which contribute to sales expansion and cost reduction for its clients.

Related Services

* transcosmos is a registered trade name or trademark of transcosmos inc. in Japan and other countries.
* Other company names and product or service names mentioned are registered trade names or trademarks of various other companies.

About transcosmos inc.

transcosmos launched operations in 1966. Since then we have combined superior “human resources” with up-to-date “technological” capabilities to enhance the competitive strength of our clients by providing them with superior and valuable services. transcosmos currently offers Cost Reduction Services (Contact Center, HR/Financial/Sales Back Office, Order Management/SCM, System Development/Management etc.) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website Construction/Management, Smartphone/SNS Utilization, Telemarketing etc.). transcosmos continues to pursue operational excellence by providing these services through our 142 locations in 25 countries with a focus in Asia. Furthermore, following the expansion of E-Commerce market on the global scale, transcosmos provides a comprehensive, one-stop global E-Commerce service to deliver our clients’ excellent products and services to consumers in 45 countries. transcosmos aims to be the “Global BPO Partner” of our clients to provide them with high quality BPO services on a global scale.

Inquiries from the media should be forwarded to

transcosmos inc. Public Relations & Advertising Department
Mail: pressroom@trans-cosmos.co.jp

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