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transcosmos Expands “BPO Center Nagasaki”, One of Its BPO Service Bases

Adds Nearly 230 Seats to Support Expanding Business Demands

June 17, 2016

transcosmos inc.

transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda; TSE First Section: 9715; hereafter, transcosmos) expands “BPO Center Nagasaki”, one of its service bases, to support expanding needs for its BPO services. With adding approximately 230 seats, the expanded center starts its operation on June 17th.

transcosmos opened “BPO Center Nagasaki” on May 25th, 2015 and has been offering corporate back-office operation services mainly for Administrations, Human Resources and Accounting departments. With this expansion, the company is planning to hire 100 new people in the initial year and another 100 within the first 3 years.

transcosmos continues to aim for meeting the client companies’ needs for BCP (Business Continuity Plan) and cost optimization while contributing to community development and revitalization through securing talents, strengthening regional-based services and generating employment opportunities in the communities.

Mr. Hodo Nakamura, Nagasaki prefectural governor said:

“We are delighted and honored that transcosmos inc. has made the decision to expand their current operational base in Nagasaki. We, Nagasaki prefecture, have been focusing on developing strong industry base and generating high-quality employment opportunities to overcome the challenge of falling population. We would like to extend our deep appreciation to transcosmos inc. for supporting our efforts. When transcosmos first opened its center in Nagasaki in 2015, the company was planning to employ 400 people within the 3 years. Thanks to the accelerated hiring plan, the company has almost achieved the number as of this April. We heard that the company is planning to hire another 200 people within the next 3 years with this expansion. We are proud to hear that transcosmos has made the decision based on their high recognition on our prefecture’s superior capability to secure talents on a stable basis. It will give additional momentum for us to invite other companies to Nagasaki going forward. As a prefecture, we will cooperate with Nagasaki city, where the center is located, and work as a team to support transcosmos in their preparation tasks including people hiring and also for the company’s future success in business operation.”

Mr. Tomihisa Taue, Nagasaki City Mayer said:

“On behalf of all Nagasaki citizens, I would like to extend our sincere appreciation to transcosmos inc. for deciding to expand the BPO Center Nagasaki. transcosmos inc. has already hired nearly 400 people from our local city Nagasaki since it opened the center last year. Thank you again for contributing to creating job in our local community. We understand that transcosmos is planning to hire another 200 people within the next 3 years with this expansion. We highly expect transcosmos to further contribute to our industrial development efforts to achieve the goal of “Expanding Employment”. We, together with Nagasaki Prefecture and Nagasaki industrial promotion foundation, will further support the company to achieve its success in business and ultimately to increase employment in Nagasaki city.“

BPO Center Nagasaki Overview

BPO Center Nagasaki
2F to 4F, 6-1, Ienomachi, Nagasaki City, Nagasaki Prefecture
Total floor space:
approximately 939 tsubo (approximately 289 tsubo has been expanded)
Number of seats:
approximately 730 (approximately 230 has been added)

Expanded Area

Operation Room

Operation Room

Refresh Room

Refresh Room

Related Services

* transcosmos is a registered trade name or trademark of transcosmos inc. in Japan and other countries.
* Other company names and product or service names used here are trademarks or registered trademarks of respective companies.

About transcosmos inc.

transcosmos launched operations in 1966. Since then we have combined superior “people” with up-to-date “technology” to enhance the competitive strength of our client companies by providing them with superior and valuable services. transcosmos currently offers Cost Reduction Services (Contact Center, Back office service for HR/Financial/Sales, Order Management/SCM, System Development & Operation etc.) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Developing & Operating Website, Smartphone/SNS Utilization, Telemarketing etc.). transcosmos continues to pursue Operational Excellence by providing these services through our 159 locations in 28 countries with a focus in Asia. Furthermore, following the expansion of E-Commerce market on the global scale, transcosmos provides a comprehensive, One-Stop Global E-Commerce Services to deliver our clients companies’ excellent products and services to consumers in 45 countries around the globe. transcosmos aims to be the “Global BPO Partner” of our client companies to provide them with high quality BPO services on a global scale.

Contact for Media Inquiries

transcosmos inc. Public Relations & Advertising Department
Email: pressroom@trans-cosmos.co.jp

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