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transcosmos Establishes New Service Base “Marketing Chain Management Center Kobe”

New Center Supports Growing Business Needs with 400 Seats

July 1, 2016

transcosmos inc.

transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda; TSE First Section: 9715; hereafter, transcosmos) established its new service base, “Marketing Chain Management Center Kobe” (hereafter, MCM Center Kobe) in Kobe city, Hyogo prefecture and held an opening ceremony today.

MCM Center Kobe launches its operation as the 50th service base in Japan to support the growing business needs in Kinki area (Western part of Japan). The center acts as a base for Contact Center services as well as a recruitment base for the company’s on-site service, a service through which transcosmos’s staff station at client company’s office to provide their services on site.

MCM Center Kobe is located within only a 3 minute walk from Sannomiya station, the very center of Kobe city. transcosmos renovated the interior of the building which maintains historic architecture, charm and ambiance of Kobe city. Using different theme color for each floor and chairs put in the floor, the center is equipped with the latest facilities including the height-adjustable desks for managers, enabling them to carefully oversee the communicators. transcosmos also showcased its efforts on creating friendly working environment for the female staff by setting special powder space in the rest room.

Kobe, as a whole city, has been making full efforts on city revitalization under the Urban Renaissance and Kobe City Restoration Plan, resulting in population increase every year. MCM Center Kobe is planning to hire 170 new members by September 2016. transcosmos aims to contribute to the community development and revitalization through creating employment opportunities.

MCM Center Kobe Overview

Marketing Chain Management Center Kobe
Bellevue Office Sannomiya 6-8F, 4-10-26, Kanou-cho, Chuo-ku, Kobe city, Hyogo Prefecture
Number of seats:
Total floor space:
Contact Center services

<Operation Floor>

Operation Floor



<Recruitment Space>

Recruitment Space

transcosmos establishes its operational bases for its Contact Center, BPO, Digital Marketing and other services nationwide aiming for strengthening cost competitiveness, securing employment and for BCP measures. transcosmos continues offering services for client companies’ sales expansion and cost reduction initiatives around the globe through maximizing and optimizing its operational capabilities, fully considering the specific features of each industry.

Related Services

* transcosmos is a registered trade name or trademark of transcosmos inc. in Japan and other countries.
* Other company names and product or service names used here are trademarks or registered trademarks of respective companies.

About transcosmos inc.

transcosmos launched its operations in 1966. Since then we have combined superior “people” with up-to-date “technology” to enhance the competitive strength of our client companies by providing them with superior and valuable services. transcosmos currently offers Cost Reduction Services (Contact Center, Back office service for HR/Financial/Sales, Order Management/SCM, System Development & Operation etc.) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Developing & Operating Website, Smartphone/SNS Utilization, Telemarketing etc.). transcosmos continues to pursue Operational Excellence by providing these services through our 160 locations in 28 countries with a focus in Asia. Furthermore, following the expansion of E-Commerce market on the global scale, transcosmos provides a comprehensive One-Stop Global E-Commerce Service to deliver our clients companies’ excellent products and services to consumers in 45 countries around the globe. transcosmos aims to be the “Global BPO Partner” of our client companies, providing them with high quality BPO services on a global scale.

Contact for Media Inquiries

transcosmos inc. Public Relations & Advertising Department
Email: pressroom@trans-cosmos.co.jp

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