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transcosmos Expands “BPO Center Kumamoto”, One of its BPO Service Bases

Increases nearly 240 seats to accommodate business growth

March 24, 2017

transcosmos inc.

transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda; TSE First Section: 9715; hereafter, transcosmos) decided to expand “BPO Center Kumamoto”, one of its service bases, to accommodate the growth of BPO business and held a signing ceremony to commemorate the location agreement today. The expanded center is scheduled to launch its operation in July.

Since the opening of BPO Center Kumamoto in December, 2008, transcosmos has been providing BPO services focusing on ordering and back-office services for food industry. With this expansion, transcosmos plans to hire 200 additional employees and will build an operational framework with a scale of 930 seats. This is the maximum scale in BPO business in Japan in terms of seat counts. BPO Center Kumamoto is highly recognized for its commitment to community engagement and named “Bright Company” by Kumamoto prefecture in February, 2016, as an ideal office, providing employee-friendly, comfortable workplace.

transcosmos aims to support Kumamoto prefecture in recovery from the disaster, contributing to revitalization and development of the prefecture through creating job, while serving the clients’ needs for BCP (Business Continuity Plan) and cost optimization.

“On behalf of Kumamoto prefecture, I would like to extend our sincere gratitude to transcosmos inc. for expanding your BPO Center Kumamoto,” said Mr. Ikuo Kabashima, Kumamoto prefectural governor. “I am delighted to hear that the center will become the largest center in your BPO business in Japan. transcosmos has been contributing to our efforts in spurring employment and developing our local economy since the opening of the center back in 2008. In honor of its high level of employee satisfaction and the stable business, we have certified the company as a “Bright Company” of our prefecture, where “employees always shine and feel comfort at work”. I strongly hope and believe that people in our prefecture, seeking for creative recovery from the earthquake hit in April 2016, will be further encouraged and empowered by the planned expansion.”

“I am thrilled with your valuable decision to expand the business here in Kumamoto,” said Mr. Kazufumi Onishi, Kumamoto city mayor. “It will lead to new opportunity for job creation and build a strong momentum for our recovery from the earthquake. We, Kumamoto city, with a strong cooperation with Kumamoto prefecture, will provide as much support as possible to achieve optimal recovery from the earthquake, working hand-in-hand with transcosmos.”

BPO Center Kumamoto Overview

BPO Center Kumamoto
Karashimacho, Kumamoto Chuo-ku, Kumamoto Prefecture
Total floor space:
approximately 4,075m2 (expanded space: approximately 1,160m2)
Number of seats:
approximately 930 (increased seats: approximately 240)

Related Services

* transcosmos is a trademark or registered trademark of transcosmos inc. in Japan and other countries.
* Other company names and product or service names used here are trademarks or registered trademarks of respective companies.

About transcosmos inc.

transcosmos launched its operations in 1966. Since then, we have combined superior “people” with up-to-date “technology” to enhance the competitive strength of our clients by providing them with superior and valuable services. transcosmos currently offers services that support clients’ business processes focusing on both sales expansion and cost reduction through our 171 locations across 31 countries with a focus in Asia, while continuously pursuing Operational Excellence. Furthermore, following the expansion of e-commerce market on the global scale, transcosmos provides a comprehensive One-Stop Global E-Commerce Services to deliver our clients’ excellent products and services to consumers in 49 countries around the globe. transcosmos aims to be the “Global Digital Transformation Partner” of our clients, supporting the clients’ transformation by leveraging digital technology, responding to the ever changing business environment.

Contact for Media Inquiries

transcosmos inc. Public Relations & Advertising Department
Email: pressroom@trans-cosmos.co.jp

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