transcosmos opens “MCM Center Sapporo Sosei”,
a new call center in Sapporo city
The center has 285 workstations to further expand business. Plans to hire a maximum of 500 agents
December 7, 2017
transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda) opened a new call center, “Marketing Chain Management Center Sapporo Sosei” (MCM Center Sapporo Sosei), in Sapporo city and launched operations on December 7, 2017. It is their 8th operations base in Sapporo city.
transcosmos entered Sapporo city in 1980. Since then, the company has opened 7 centers, offering diverse services including call center services, BPO services and digital marketing services, primarily for the manufacturing, telecommunications, finance and transport industries. transcosmos also offers an onsite services scheme to serve clients in their offices. MCM Sapporo Sosei, a new call center opened with 285 workstations to expand business, plans to hire a maximum of 500 agents. It launched technical call support for the telecommunications industry on December 7, 2017.
MCM Center Sapporo Sosei Overview
- Marketing Chain Management Center Sapporo Sosei
- 1-1-1, Kita Sanjyo Nishi, Chuo-ku, Sapporo city, Hokkaido
- Floor space:
- Number of workstations:
- Call center services/Contact center services
Located only a minute’s walk from Sapporo subway station, MCM Center Sapporo Sosei sits in a prime location for both commuting and hiring. By opening this new center, the total number of workstations in Sapporo now exceeds 3,000, making transcosmos the largest call center operator in the Sapporo area.
transcosmos owns the largest network of call centers in Japan with over 16,500 workstations nationwide. Along with growing business demands to split operations into multiple centers with respect to BCP (Business Continuity Plan), and whilst demands for cost optimization remain strong, the role of regional call centers that satisfy clients’ needs is becoming more critical than ever before. transcosmos continues to increase region-based services whilst contributing to the revitalization and development of local communities through the creation of jobs.
*transcosmos is a trademark or registered trademark of transcosmos inc. in Japan and other countries.
*Other company names and product or service names used here are trademarks or registered trademarks of respective companies.
About transcosmos inc.
transcosmos launched its operations in 1966. Since then, we have combined superior “people” with up-to-date “technology” to enhance the competitive strength of our clients by providing them with superior and valuable services. transcosmos currently offers services that support clients’ business processes focusing on both sales expansion and cost reduction through our 177 locations across 33 countries with a focus on Asia, while continuously pursuing Operational Excellence. Furthermore, following the expansion of e-commerce market on the global scale, transcosmos provides a comprehensive One-Stop Global E-Commerce Services to deliver our clients’ excellent products and services to consumers in 49 countries around the globe. transcosmos aims to be the “Global Digital Transformation Partner” of our clients, supporting the clients’ transformation by leveraging digital technology, responding to the ever-changing business environment.
Contact for Media Inquiries
transcosmos inc. Public Relations & Advertising Department