Global Digital Transformation Partner

INDUSTRIES

Consumer Goods

The daily necessities and consumer goods industry faces challenges such as effective branding, personalized support, and increased supply chain complexity due to accelerated multichannelization. With a global structure attuned to diverse cultures, transcosmos crafts and executes market-specific marketing plans, offering native language support. Our comprehensive one-stop support spans strengthening direct sales channels in e-commerce, encompassing supply chain management and chatbot assistance, ensuring success.

The daily necessities and consumer goods industry faces challenges such as effective branding, personalized support, and increased supply chain complexity due to accelerated multichannelization. With a global structure attuned to diverse cultures, transcosmos crafts and executes market-specific marketing plans, offering native language support. Our comprehensive one-stop support spans strengthening direct sales channels in e-commerce, encompassing supply chain management and chatbot assistance, ensuring success.

WE SUPPORT OUR CLIENTS WITH

Digital Marketing for Customer Retention
  • Employ impactful digital marketing strategies to attract and onboard new customers, ensuring effective outreach to the end-user.
  • Strategize and execute vibrant community initiatives and campaigns to establish your product as a household name.

E-Commerce Support for Global Market Expansion
  • Enhance global product sales through the customization of your offering to meet local market demands.
  • Amplify your digital footprint with our comprehensive E-Commerce service, covering everything from website development to logistics and dedicated customer care support.

Personalized Support for Every Customer
  • Extensive language support for over 23 global languages.
  • Utilize popular social media platforms specific to each region for efficient and prompt customer engagement.
  • Deliver tailored responses to VIP clientele, enhancing customer retention and encouraging repeat orders.
  • Implement chatbots to provide personalized solutions swiftly and effectively.

CASE STUDIES

“They are our true business partner. When we encounter any problems, have difficulties, or want to do something new, we can always talk with TCT. The team always come up with good solutions with a very quick response.”

Hironari Tatematsu
Department Manager
Digital Marketing Department
Ajinomoto (Thailand) Co., Ltd.

Ajinomoto Logo

Ajinomoto Thailand, already a market leader for GMS products in Thailand, partnered with transcosmos to boost online sales during the pandemic. Seeking support in online marketing and data management, the company aimed to navigate the unfamiliar online landscape. Beyond immediate sales, the collaboration is yielding positive outcomes in mid- to long-term brand building, marketing, and product development strategies.
Ajinomoto Thailand’s Key to Success. Peek into the Strategy and Approaches of Managing Online Market in Digital Age.

SEE MORE CASE STUDIES

CONTACT US

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