Environmental Management System

To fulfill our corporate social responsibility (CSR) and comply with clients’ green supply chain requirements, our headquarters and Osaka head office have both obtained ISO 14001 certification, the international standard for environmental management systems. This certification underpins our environmental initiatives across our Group and business operations.

Environmental Policy
Fundamental Policy

As a Global Digital Transformation Partner who helps our clients increase customer loyalty, expand sales and profits and digitize business processes, transcosmos engages in environmental protection and conservation initiatives to contribute to the continued development of a sustainable society. Guided by this fundamental philosophy, transcosmos engages in environmental management initiatives by applying the following environmental guiding principles to our business activities.

  • 1. Comply with regulations
    Comply with all laws, regulations and other requirements related to environmental protection.
  • 2. Promote green businesses
    Promote services that help design and digitalize green business processes.
  • 3. Make continuous environmental improvements
    Set environmental goals and drive continuous improvements through our environmental management system.
  • 4. Prevent environmental pollution
    To avoid having a negative impact on the environment, we will proactively deploy products and services that utilize recycled resources in an effort to reduce waste.
  • 5. Conserve energy and resources
    Seek to create a closed-loop society by reducing, reusing and recycling energy and resources.
  • 6. Promote and disclose the environmental policy
    Raise awareness of these policies among our employees and disclose and communicate them inside and outside our Group.
Registration Information
ISO14001
JQA-EM6671		 Certification Standards ISO 14001:2015/JIS Q 14001:2015
Certificate Number JQA-EM6671
Organization transcosmos inc.
Registration Date March 11, 2011
Last Renewal Date February 18, 2023
Last Revision Date -
Expiry Date February 17, 2026
Certification body Japan Quality Assurance Organization (JQA)
Scope of Registration THE INTEGRATION, PROVISION AND OPERATION OF VARIOUS IT
OUTSOURCING SERVICES WHICH INCLUDE CALL CENTER（CONTACT CENTER）
SERVICES ,DIGITAL MARKETING SERVICES, BUSINESS PROCESS OUTSOURCING SERVICES, AND OTHER BUSINESS MANAGEMENT OF THE HEADQUARTERS.
Associated Organization Headquarters
Osaka Head Office
Environmental Management System (Promotion Framework)

At transcosmos, each organization has a team in charge of promoting environmental initiatives to reduce environmental impacts specific to their business operations and to protect and enhance the environment.

Environmental Management System (Enhancement System)

Environmental Management System (PDCA Cycle)
  • Environmental Goals
    We have established our corporate goals that aim to retain and improve the global environment whilst propelling our business activities through the adequate use of environmental management system.
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  • Environmental Goals by Function
    Each business function runs the Plan-Do-Check-Act (PDCA) cycle to achieve their respective environmental goals.
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  • Environmental Improvement through Business Activities
    We are committed to be an environmentally friendly business. In particular, we have been taking part in business activities that would lead to better environment, including environmentally-friendly services and assistance to our clients’ environmental initiatives.
  • Employee Education
    We have been raising environmental awareness among our employees through e-learning programs and internal newsletters, etc.
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Key Initiatives

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