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News & Topics

08.10.17

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transcosmos developed “DECAds Chat Edition For Cloud Working”, a new customer support service that doesn’t require a phone. Offers a new workstyle in the age of cloud servicesNEW

transcosmos inc. developed a new customer support service “DECAds Chat Edition For Cloud Working”, a new service which provides chat-based customer support via a smartphone app without a phone.

08.09.17

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transcosmos opened “Shanghai Center No.4”, its 8th contact center in China

Shanghai transcosmos Marketing Services Co., Ltd., a wholly-owned subsidiary of transcosmos inc., opened “Shanghai Center No.4” in Shanghai to accommodate its ever-growing business, and also held a kick-off party on August 8, 2017.

08.03.17

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transcosmos named FIVE-STAR SERVICE PROVIDER by TMALL, China’s largest online marketplace for second straight year

Shanghai transcosmos Marketing Services Co., Ltd., a wholly-owned subsidiary of transcosmos inc., was named FIVE-STAR SERVICE PROVIDER in the second season of 2017 by TMALL, the largest online marketplace in China.

07.21.17

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Gartner U.S. BPO market report named transcosmos the No.1 BPO player in Japan by revenue

transcosmos inc. attained the No.1 spot in the 2016 BPO player listings by revenue in Japan featured in “Market Share Analysis: Business Outsourcing, Worldwide, 2016” by Dean Blackmore, 8 June 2017, a BPO market research report issued by Gartner Inc., the world’s leading IT research and advisory company headquartered in the U.S.

07.06.17

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transcosmos supports ANA to implement and operate “Domo”, a business optimization platform

transcosmos inc. partnered with Domo, Inc. (hereafter, Domo) and implemented “Domo”, Domo’s cloud-based business optimization platform, for ALL NIPPON AIRWAYS CO., LTD..

06.29.17

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HOUSECOM and transcosmos launch “mybox apartment hunting” service via LINE

HOUSECOM CORPORATION and transcosmos inc. launched “mybox apartment hunting” service via LINE, on June 28.

06.13.17

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transcosmos Opens “Work it! Plaza Sapporo”, a hiring plaza for everyone to “Find a Workstyle for You”

transcosmos inc. expanded one of its contact centers, “Marketing Chain Management Center Sapporo Kitaguchi”, and opened “Work it! Plaza Sapporo”, a hiring plaza which provides diverse employment-related services including job search and consultation on workstyle.

06.12.17

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transcosmos Wins “TMALL Gold Partner Award” from TMALL, China’s largest online marketplace

Shanghai transcosmos Marketing Services Co., Ltd., a wholly-owned subsidiary of transcosmos inc., earned a “Gold Partner Award”, the highest award for FY2016 TMALL operation service providers from TMALL, the largest online marketplace in China.

06.05.17

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transcosmos and Tradeshift, a global business commerce platform provider, have agreed to form a partnership

transcosmos inc. and Tradeshift Japan Inc. agreed to form a business partnership on Monday, June 5, 2017.

06.02.17

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transcosmos Makes Follow-on Investment in Anchanto, a Singapore-Based E-Commerce Logistics and Sales Platform Provider

transcosmos inc. has made a follow-on investment in the Singapore-based E-Commerce logistics and sales SaaS product provider Anchanto Pte Ltd.

05.31.17

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transcosmos now sells “DataRobot”, a machine learning automation / AI platform

transcosmos analytics Inc., a wholly-owned subsidiary of transcosmos inc. launched an initiative to deploy the world’s most advanced machine learning automation / AI platform “DataRobot” to transcosmos’s Service and Administrations divisions and develop over 100 data scientists, the masters of DataRobot.

05.26.17

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transcosmos Releases CRM product, one of its unique integrated product “DECAds” series, leveraging LINE, Facebook Messenger, etc.

transcosmos inc. announced that the company released “DECAds Connect Edition”, a platform which connects businesses with their customers.

05.25.17

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Soft Space Raised USD $5 Million from transcosmos inc. for Strategic Investment

Kuala Lumpur, 25th May 2017 – Malaysia’s leading fintech company Soft Space Sdn Bhd, receives USD $5 Million from Japanese leading e-commerce avant-garde transcosmos inc. to form a capital and business affiliation that will transform the digital payment industry for traditional businesses in Malaysia and Southeast Asia.

05.11.17

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Infracommerce, Brazilian e-commerce one-stop services company and a family of transcosmos group, awarded the prize for best Brazilian company on digital services by ABComm

Infracommerce Ltd., an e-commerce one-stop services provider in Brazil and a group company of transcosmos inc. won “Best Company on Digital Services” award by ABComm, a group which promotes e-commerce in Brazil.

04.27.17

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transcosmos supports Sunstar to create fast-loading mobile web pages by implementing AMP to its mobile contents

transcosmos inc. helped Sunstar Inc. create fast-loading mobile web pages by implementing “Accelerated Mobile Pages” to its column posted on Sunstar online shopping page.

04.27.17

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transcosmos Taiwan sells and delivers operational services for “LINE Ads Platform”, programmatic ads delivery platform by LINE

transcosmos Taiwan inc., a Taiwanese subsidiary of transcosmos inc., started to sell and deliver operational services for “LINE Ads Platform”, a programmatic ads delivery platform for “LINE” and other “LINE” related services by LINE Corporation for the Taiwanese market.

04.27.17

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transcosmos delivers “Knowledge Base” for IBM Watson

transcosmos inc. has built and delivered a “Knowledge Base” for IBM Watson, capitalizing on its insights into B-to-C communication accumulated over many years.

04.25.17

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transcosmos Named “Excellent Enterprise in Promoting Employment of Year 2016”

On April 6, Shanghai transcosmos Marketing Services Co., Ltd., a wholly-owned subsidiary of transcosmos inc. received “Excellent Enterprise in Promoting Employment of Year 2016” award in “Jing’an District 100 Excellent Enterprises in Promoting Employment, Renovation and Entrepreneurship” award ceremony held by Jing’an District, Shanghai.

04.20.17

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transcosmos Releases Chat Platform “DECAds Chat Edition”

transcosmos inc. announced that the company released a chat platform, “DECAds Chat Edition”.

04.19.17

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transcosmos and Mobilus support MC Retail Energy’s chat operations, connecting “Machi-Ene” LINE@account (ID: @machi-ene.jp) with “mobi AGENT”

transcosmos inc. and Mobilus Corporation co-launched chat-operation service for a power retailing service provider, MC Retail Energy Co., Ltd., connecting the chat auto-reply service tool “mobi AGENT” with the LINE@account of “Machi-Ene”, which is an electricity service for households and small offices provided by MC Retail Energy (ID: @machi-ene.jp).

04.13.17

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SOCIAL GEAR TAIWAN INC certified an official Facebook Marketing Partner in “Ad Technology” and “Community Management” Specialties

SOCIAL GEAR TAIWAN INC, a subsidiary of SOCIAL GEAR PTE LTD operating mainly within the Greater China region, has been certified as an official Facebook Marketing Partner in the “Ad Technology” and “Community Management” specialties.

04.11.17

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transcosmos Adds Yahoo! Japan Display Ad Network (YDN) to its Chat-Ads Service Menu, “DECAds”

transcosmos inc. announced that it has added “Yahoo! Japan Display Ad Network”, an ads distribution service by Yahoo Japan Corporation, to its chat-ads service menu, “DECAds”.

04.10.17

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transcosmos Named PLATINUM CERTIFIED PARTNER for “Works Mobile Japan Certification Program”

transcosmos inc. earned 2017 LINE WORKS PLATINUM CERTIFIED PARTNER for “Works Mobile Japan Partner Certification Program”, announced on April 10, by Works Mobile Japan Corporation.

04.06.17

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transcosmos Opens a Creative Studio “STUDIO COMPASS”, in Shibuya Head-office Building

transcosmos inc. established its own creative studio “STUDIO COMPASS”, enable to produce creative works more speedy and superior.

03.24.17

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transcosmos Expands “BPO Center Kumamoto”, One of its BPO Service Bases

transcosmos inc. decided to expand “BPO Center Kumamoto”, one of its service bases, to accommodate the growth of BPO business and held a signing ceremony to commemorate the location agreement today.

03.22.17

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transcosmos Forms Alliance with SECOM Trust Systems to Enhance Back-Office Services

transcosmos inc. launches new service, partnering with SECOM Trust Systems Co., Ltd., with an aim to improve document storage service, one of its back-office services that optimize businesses’ various indirect tasks.

03.06.17

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transcosmos Opens “Ho Chi Minh Center No.2”, A New Operational Base in Ho Chi Minh, Vietnam

transcosmos inc. opened “Ho Chi Minh Center No.2”, its new operational base in Ho ChiMinh, Vietnam.

03.01.17

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transcosmos Named FIVE-STAR SERVICE PROVIDER by TMALL, China’s Largest Online Marketplace

Shanghai transcosmos Marketing Services Co., Ltd., a wholly-owned subsidiary of transcosmos inc., was named FIVE-STAR SERVICE PROVIDER in the second half of 2016 by TMALL, the largest online marketplace in China.

02.28.17

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transcosmos to Release New Ad in Chat Format, Developed with SmartNews

transcosmos inc. today announced that the company will release “DECAds”, a chat ad menu which improves prospect engagement through chat communication, for advertisements posted on “SmartNews”, a news app for smartphone / tablet, provided by SmartNews, Inc.

02.24.17

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transcosmos Wins Gold Partner Award for LINE Business Connect Partner Award Program

transcosmos inc. received LINE BUSINESS CONNECT GOLD AWARD 2017 for the “LINE Business Connect Partner Award Program”, announced by LINE Corporation on February 23. With this program, LINE certifies rank and presents award to its partners based on their implementation record of “LINE Business Connect”.

02.22.17

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transcosmos Releases “DECode”, its Original DMP service Leveraging AI, Analyzes Communication Data such as Ads and Chats

transcosmos inc. today announced that the company will release “transcosmos decode (hereafter, DECode)”, its original DMP (Data Management Platform) service, from April, 2017.

02.15.17

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transcosmos Opens “transcosmos DMI Hakodate Lab”, New Operational Base in Hakodate, Hokkaido

transcosmos DMI, Inc., a wholly owned subsidiary of transcosmos inc. opens “transcosmos DMI Hakodate Lab”, its new base in Hakodate city, Hokkaido.

02.09.17

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transcosmos Direct Mail Business in South Korea Wins Minister of Science, ICT and Future Planning Award

transcosmos inc. has received an award by Minister of Science, ICT and Future Planning, the minister equivalent to the Japanese Minister of Education, Culture, Sports, Science and Technology, for its contribution to the revitalization of the country’s postal business through providing the direct mail business.

02.08.17

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transcosmos Releases “Robotics Marketing for Pepper”

transcosmos inc. releases “Robotics Marketing for Pepper”, allowing businesses to leverage customer service data gathered through robots for omni-channel.

02.07.17

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transcosmos Releases Communication Platform for Entertainment & Events with Leonis, Connecting LINE’s Chatbot, E-Ticket and E-Commerce

transcosmos inc. and its subsidiary Leonis & Co. Inc. have built and now releases communication platform for entertainment and events, connecting LINE’s chatbot, e-ticket and e-commerce services.

02.03.17

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transcosmos Launches “Messenger App EC Service for Dynamic Talk” via LINE, which Delivers Personalized Recommends per Customer

transcosmos inc. launches “Messenger App E-Commerce Service for Dynamic Talk” via LINE, which delivers multiple product recommends that best fit the each customer’s needs in carousel format, from this February.

02.02.17

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transcosmos Implements LINE WORKS for Open House

transcosmos inc. has implemented its service, LINE WORKS, to Open House Co., Ltd..

01.23.17

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transcosmos Offers Insurance Diagnosis & Quotation Auto-Reply Services to LIFENET INSURANCE COMPANY on LINE & Facebook Messenger

transcosmos inc. now offers insurance diagnosis and premium quotation services via LINE and Facebook Messenger, leveraging chat-bot auto-reply, for LIFENET INSURANCE COMPANY.

01.17.17

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transcosmos Forms Capital & Business Alliance with Workshift, a Crowdsourcing Operator

transcosmos inc. formed a capital and business alliance with Workshift Solutions Co., Ltd., a global crowdsourcing operator, by way of underwriting the capital increase through third-party allocation of new shares issued by Workshift.

01.11.17

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transcosmos China Wins “2016 Siilu New Retail Services The Most Influential Company of the Year” by Ebrun, China’s Major E-Commerce News Media

Shanghai transcosmos Marketing Services Co., Ltd., a wholly-owned subsidiary of transcosmos inc., was awarded “2016 Siilu New Retail Services The Most Influential Company of the Year” by Ebrun, a major e-commerce news media in China, for its presence as the most influential e-commerce services company in the Chinese e-commerce market.

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