transcosmos reforms Taiwan management as part of its initiative to reinforce global business

Leveraging abundant experience and connections in Japan and overseas, aims to grow the Taiwan business

January 10, 2023

transcosmos inc.

transcosmos inc. (Representative Director, Co-presidents: Koichi Iwami, Masaaki Muta) hereby announces that transcosmos Taiwan inc. (Headquarters: Taipei, Taiwan; transcosmos Taiwan), its wholly-owned subsidiary, has renewed its management structure, appointing Charlene Lien as General Manager. The move was transcosmos’s initiative towards reinforcing its global business.

● Biography: Charlene Lien, General Manager of transcosmos Taiwan
Charlene became a corporate officer of transcosmos Taiwan in 2022. Prior to joining transcosmos, Charlene founded Wistron Information Technology & Services Co., Japan Office, a group of Wistron Information Technology & Services (Wistron ITS) in 2003. As CEO, Charlene started Japanese business from scratch, with it being centered on software outsourcing and business process outsourcing (BPO) services, and subsequently led the company to successful growth. Wistron ITS went public on the Taiwan Stock Exchange in 2013. She joined Daiwa Securities Co., Ltd. in 1994, after graduating from the Graduate School of Business Administration, Hitotsubashi University. She was born in Taipei, Taiwan.

Charlene Lien

Founded in September, 2016, transcosmos Taiwan has established its unique market position focusing on digital, with both strong sales skills in e-commerce and branding capabilities. Today, the company provides clients with diverse services including e-commerce one-stop services, digital marketing and contact centers.

With its reinforced management, transcosmos will expand its business in the Taiwanese market, leveraging Charlene Lien’s abundant experience and network in Japan and overseas. Building on the achievements in Japan, transcosmos Taiwan will continue to provide diverse services tailored to the Taiwanese market, thereby helping clients grow e-commerce sales, boost brand recognition and optimize costs.

Related Services

* transcosmos is a trademark or registered trademark of transcosmos inc. in Japan and other countries.
* Other company names and product or service names used here are trademarks or registered trademarks of respective companies.

About transcosmos inc.

transcosmos launched its operations in 1966. Since then, we have combined superior “people” with up-to-date “technology” to enhance the competitive strength of our clients by providing them with superior and valuable services. transcosmos currently offers services that support clients’ business processes focusing on both sales expansion and cost optimization through our 172 bases across 28 countries/regions with a focus on Asia, while continuously pursuing Operational Excellence. Furthermore, following the expansion of e-commerce market on the global scale, transcosmos provides a comprehensive One-Stop Global E-Commerce Services to deliver our clients' excellent products and services to consumers in 46 countries/regions around the globe. transcosmos aims to be the “Global Digital Transformation Partner” of our clients, supporting the clients’ transformation by leveraging digital technology, responding to the ever-changing business environment.

Contact for Media Inquiries

transcosmos inc. Public Relations & Advertising Department
Email: pressroom@trans-cosmos.co.jp

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