• AI chatbot & Chat agent pushed the shift to non-voice customer services
  • transcosmos helps JR Kyushu implement & build customer support AI chatbot (auto response)
  • RECOMM enhances sales activities for “ReSPR,” the air sanitizer
  • transcosmos and transcosmos online communications help Hannan University deliver information to both students and their parents using LINE
  • transcosmos Taiwan supports cosmetics brand “SHIRO” with one-stop e-commerce business
  • transcosmos and transcosmos online communications assist Sakata City, Yamagata Prefecture, to provide municipal information including child care support using LINE
  • transcosmos assists meeth, a brand that sells “MORERICH PACK,” in winning the top beauty award in Taiwan with its marketing services
  • transcosmos wins “Rakuten Ichiba Monthly Excellent Shop” award for 3rd straight month
  • Resona Bank, in partnership with transcosmos, applies “process mining” to corporate website
  • Kanagawa Prefecture deploys “LINE WORKS” at full scale to enhance Kanagawa Shoubou’s initial response capabilities
  • Deliver new customer experience by deploying RoBoHoN in “THE SUIT COMPANY STORE”
  • TOBISHIMA CORPORATION develop a new construction management framework by leveraging transcosmos “ to Construction BPO services”
  • One-stop services for glo™ online store launch