Expand revenue and improve customer experience by researching, analyzing and utilizing big data
Marketing Research and Analytics Services
On top of assisting clients in designing & conducting research and analysis, and implementing & utilizing AI and other tools, transcosmos builds a platform that collects, analyzes and utilizes customer psychographic and behavioral data. Ultimately, transcosmos helps clients perform AI & data-driven marketing and communication.
Marketing Research Services
- Identify areas for improvement in terms of customer convenience and satisfaction based on “information to be collected” through questionnaires and interviews.
- Utilize various research methods that include ad performance measurement, website UI improvement, CS and Intention to Recommend survey, global research and more.
Big Data Analysis and Machine Learning
- Analyze customer behavior and comments based on “collected information” that include access and call logs.
- Help clients create customer segmentation and predict purchase probability by making the most of machine learning and text mining methodologies.
Platforms and BI Tools
- Assists clients to connect their systems to external systems that include ad delivery engine and automation tools
- Offer “tableau,” a BI tool and help clients develop & implement dashboard.
“DataRobot,” an automated machine learning platform
- An automated machine learning tool which is developed by the world’s leading data scientists.
- DataRobot AI automatically builds the best predictive models and helps clients streamline analytics processes.
- AEnsure easy and fast system deployment with its API connect and other useful features.
100% subsidiary specializes in research and analysis
- transcosmos analytics overview
Over 60 consultants and data scientists collect and analyze various data. The company supports improving customer satisfaction and expanding sales, through combining its extensive know-how on data with the latest IT.