Analytics Services

  • Deliver new customer experience by deploying RoBoHoN in “THE SUIT COMPANY STORE”
  • TOBISHIMA CORPORATION develop a new construction management framework by leveraging transcosmos “ to Construction BPO services”
  • One-stop services for glo™ online store launch
  • Optimized recycle campaign CX Conversion rate UP 4.5 points #of inquiries Dropped by c.75%
  • transcosmos assists Panasonic in promoting “HomeHawk,” their home monitoring system for the U.S. market
  • transcosmos starts distributing “Koh Gen Do” natural skincare products in Thailand and Malaysia
  • Deployed Fliggy Buy Alibaba Group’s service to browse & book duty-free items, to GINZA TIMELESS 8 SANYO SHOKAI’s company-operated store
  • transcosmos, Kanagawa prefecture and Works Mobile Japan enter into an agreement to strengthen Kanagawa Shoubou’s emergency response capabilities
  • Manufacturing-focused BPO helped design engineers shift 38,000 hours/year to planning & development
  • transcosmos delivers “5A’s” to Tokio Marine Holdings, its flrst client in the financial industry
  • Deliver a webchat system to “ENOTECA online”

In our current business environment, where most companies’ databases are generated and grown by their day-to-day activities, we feel that they are not used to their full potential. Just collecting and keeping track of the customers seems not enough now. Big Data needs to be used smartly and efficiently. The challenge, however, is that it requires professional, multi-talented and skilful manpower, such as marketing researchers and data scientists who can handle IT, statistics and business execution and implementation. Good news is, we can do this for you!
Through our KPO’s segment, transcosmos analytics will offer direct marketing techniques and telemarketing outsourcing and consulting services conducted by a professional group. Through the combination and flexibility of our skills, a wide range of research and analytics and the most advanced DB/BI technologies, we will help you increase your profitability and added value.