Analytics Services

  • Assisted Saishunkan in implementing “Skin Care Counselling Services by LINE”
  • Digital BPO Services for indirect material procurement RPA saved man-hours
  • AJINOMOTO Expense Processing Operations BPO
  • SMS service to Misato City, Saitama Prefecture Increased tax collections Over 90% open rate for text messages
  • Raised Average Customer Spend by up to 50% through “Gotcha!mall”
  • LINE@ × Twitter integrated operations More than doubled users interested in purchasing Surface
  • Checking Lesson Schedule & Canceling Appointments via LINE
  • “LINE WORKS” to Taisei Corporation
  • Saishunkan Deliver Facebook / LINE Ads Targeting Taiwanese Consumers 1sr-time Purchase Rate went up by 6%
  • Inflight Internet Service Gogo Customer Support via Chat, Call, and Twitter
  • Customer support service for “JUREN – BATTERY RENTAL SERVICE”
  • ANA Operations for a Large-Scale Website

In our current business environment, where most companies’ databases are generated and grown by their day-to-day activities, we feel that they are not used to their full potential. Just collecting and keeping track of the customers seems not enough now. Big Data needs to be used smartly and efficiently. The challenge, however, is that it requires professional, multi-talented and skilful manpower, such as marketing researchers and data scientists who can handle IT, statistics and business execution and implementation. Good news is, we can do this for you!
Through our KPO’s segment, transcosmos analytics will offer direct marketing techniques and telemarketing outsourcing and consulting services conducted by a professional group. Through the combination and flexibility of our skills, a wide range of research and analytics and the most advanced DB/BI technologies, we will help you increase your profitability and added value.