εˆ†ζž Analytics Services

  • transcosmos starts offering all-in-one CX platform Genesys Cloud CX
  • The first English voice AI services in Japan / transcosmos helps KYOCERA drive customer service DX with voice AI and live agent hybrid model
  • transcosmos China achieves over 30.3 billion yen GMV in e-commerce services during China’s Double Eleven Shopping Festival!
  • transcosmos redesigned PIP product FAQ page, enhanced CX
  • Four-party consortium conducts a demonstration experiment of emergency medical care using 5G at St. Marianna University School of Medicine Hospital
  • transcosmos assists meeth in winning the top beauty award in Taiwan
  • transcosmos launched online customer services on Nissan dealership websites to increase customer visit conversion.
  • transcosmos and transcosmos online communications assist Myoko city, Niigata prefecture in sending municipal information and receiving reports on road problems via LINE
  • Performs 5A Loyalty Diagnosis and will propose comprehensive CX services based on the result
  • transcosmos builds e-commerce website for “ONWARD DD.” a D2C apparel brand
  • transcosmos helps its e-commerce client Daio Paper Corporation’s baby diapers’ brand “GOO.N” win “Breakthrough Brands 2020” award by JD Marketing 360
  • transcosmos starts offering all-in-one CX platform Genesys Cloud CX
  • The first English voice AI services in Japan / transcosmos helps KYOCERA drive customer service DX with voice AI and live agent hybrid model
  • transcosmos China achieves over 30.3 billion yen GMV in e-commerce services during China’s Double Eleven Shopping Festival!
  • transcosmos redesigned PIP product FAQ page, enhanced CX
  • Four-party consortium conducts a demonstration experiment of emergency medical care using 5G at St. Marianna University School of Medicine Hospital
  • transcosmos assists meeth in winning the top beauty award in Taiwan
  • transcosmos launched online customer services on Nissan dealership websites to increase customer visit conversion.
  • transcosmos and transcosmos online communications assist Myoko city, Niigata prefecture in sending municipal information and receiving reports on road problems via LINE
  • Performs 5A Loyalty Diagnosis and will propose comprehensive CX services based on the result
  • transcosmos builds e-commerce website for “ONWARD DD.” a D2C apparel brand
  • transcosmos helps its e-commerce client Daio Paper Corporation’s baby diapers’ brand “GOO.N” win “Breakthrough Brands 2020” award by JD Marketing 360

In our current business environment, where most companies’ databases are generated and grown by their day-to-day activities, we feel that they are not used to their full potential. Just collecting and keeping track of the customers seems not enough now. Big Data needs to be used smartly and efficiently. The challenge, however, is that it requires professional, multi-talented and skilful manpower, such as marketing researchers and data scientists who can handle IT, statistics and business execution and implementation. Good news is, we can do this for you!
Through our KPO’s segment, transcosmos analytics will offer direct marketing techniques and telemarketing outsourcing and consulting services conducted by a professional group. Through the combination and flexibility of our skills, a wide range of research and analytics and the most advanced DB/BI technologies, we will help you increase your profitability and added value.