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Services for the ASEAN Markets

transcosmos provides our clients that operate in the ASEAN market with contact center services, digital marketing services, and e-commerce one-stop services, all localized for each ASEAN member country.

Services for the ASEAN Markets

Contact Center Services

Guarantee quality contact center operations equivalent to that of Japan

  • Provide contact center services via multi-channel
  • Provide multi-language services in Indonesia, Thailand, Vietnam, and the Philippines
    * Including services provided by our affiliates
  • The services include bridge operation for business design and operational management, utilizing our English and Japanese bilingual staff

Digital Marketing Services

Provide the optimum web marketing solutions that fit local market

  • Our specialists, well-versed in the local market, select the optimum media and provide one-stop support for planning, designing, building, developing and operating various web marketing activities for website, campaign website, creatives, and smartphone apps
  • Provide services for each county and area from bases in the Philippines, Malaysia, Singapore, Indonesia, and Vietnam
    * Including services provided by our affiliates

E-Commerce One-Stop Services

Strongly support e-commerce business expansion in ASEAN market

  • Sell our clients’ products on “MetroDeal”, the largest daily deal e-commerce website in the Philippines and Thailand with 4.5 million members
  • Sell our clients’ products on “HOTDEAL”, the Vietnam’s No.1 daily deal website having nearly 3.1 million monthly unique users and 2.5 million members
  • Sell our clients’ products on Lelong.my and Lmall, the largest e-commerce shopping malls in Malaysia.
  • Formed capital and business partnership with “Anchanto”, a SaaS e-commerce platform provider. Anchanto platform connects to prominent marketplaces including Flipkart and Amazon.in, the largest in India, and Lazada and Qoo10, the leading players in ASEAN.
  • Operate “Gotcha!mall”, a shopping mall smartphone apps in ASEAN. Promote “visit, purchase, and re-visit” using a capsule toy (small vending machine) gimmick

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