Support clients’ global expansion
Services for Europe & the United States and Latin America Market
transcosmos provides our clients that operate across the globe with e-commerce one-stop services and contact center services, all localized for each market.
E-Commerce One-Stop Services
Provide strong support for e-commerce expansion in the Europe and the United States market
- Formed a capital and business partnership with “VAIMO,” a Swedish e-commerce system solutions company with a track record in developing over 400 corporate e-commerce websites on Magento, a world-standard open e-commerce platform.
- Formed a capital and business partnership with “Infracommerce,” a company which offers e-commerce one-stop services in Latin America, in addition to providing store opening support on Latin America’s largest e-commerce retailer “Mercado Libre,” “Amazon.com.mx,” and “amazon.com.br.”
Contact Center Services
Guarantee quality contact center operations equivalent to that of Japan
- Provide contact center services via multi-channel
- Provide multi-language services in the United States, the Philippines, Hungary and the United Kingdom
* Including services provided by our affiliates - Offer varieties of delivery options according to the needs of clients. The services include bridge operation for business design and operational management, utilizing our English and Japanese bilingual staff
- Offer services for Europe and the United States from our offshore base in Manila
- Established “transcosmos OmniConnect,” following the purchase of a call center business, a subsidiary of Berkshire Hathaway (US).
- Chinese Market
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- South Korean Market
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- ASEAN Market
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- Europe & the United States and Latin America Market
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- Offshore
