Information Security Initiatives (ISO 27001: Information Security Management System Initiatives)

In March 2005, our “MCM Center Komagome” obtained ISMS (information management system) Ver.2.0, and migrated to ISO/IEC 27001, the international standard that sets out the specification for an information management system (IMSC) in March 2007. Since then, we have been committed to strengthening information security whilst expanding the scope of the certification across our center network.
Through our ISO/IEC 27001 security initiatives, we will continue to enhance and deliver a secure and reliable information security management system for our clients.

Registration Information
ISO/IEC 27001
Certification Standards
ISO/IEC 27001:2013 / JIS Q 27001:2014
Certificate Number
JQA-IM0223
Organization
transcosmos inc.
Registration Date
March 18, 2005 (ISMS Ver2.0/BS7799 Certification date)
Last Renewal Date
March 18, 2020
Last Revision Date
February 12,2021
Expiry Date
March 17, 2023
Certification Body
Japan Quality Assurance Organization (JQA)
Scope of Registration
The Following Services Based Upon Customer’s Requirements;
(1) Contact Center Services
(2) Business Process Outsourcing Services
(3) Data Center Monitoring
(4) Data Entry And Related Business
(5) Analytics And Contact Center Consulting Services
(6) EC Fulfillment Services
(7)Advertising Agency Business:Including Production And Operation
Associated Organization

Tokyo Main Office
[(5)]

MCM Center Sapporo Odori-Minami
[(1),(4)]

MCM Center Sapporo Odori-Kita
MCM Center Sapporo Ekimae
MCM Center Sapporo Tokeidai
MCM Center Sapporo Sosei Suare
[(1)]

MCM Center Sapporo Kitaguchi
[(1),(4)]

MCM Center Sendai Ekimae
[(1),(2)]

MCM Center Sendai Hirose
[(1)]

MCM Center Sendai Aoba
[(1),(7)]

MCM Center Komagome
MCM Center Tama
MCM Center Chiba Ichikawa
MCM Center Koshigaya
[(1)]

MCM Center Yokohama
MCM Center Ikebukuro
[(1),(2)]

MCM Center Nagoya
MCM Center Osaka
MCM Center Umeda
MCM Center Kobe
[(1)]

MCM Center Tenjin
MCM Center Miyazaki Ekimae
[(1),(2)]

MCM Center Hakata
MCM Center Miyazaki Aoshima
MCM Center Oita
[(1)]

MCM Center Naha
MCM Center Naha Tsubogawa
[(1), (2)]

MCM Center Naha Kencho-Mae
MCM Center Okinawa
MCM Center Okinawa Koza
Aomori Center
Aomori Center-2
[(1)]

EC One Stop Center Kita-Kashiwa
[(6)]

BPO Center Sapporo Odori-Chuo
[(2),(4)]

BPO Center Sapporo Tanukikoji
BPO Center Sapporo Kitaguchi
[(2)]

BPO Center Kawaguchi
[(4)]

BPO Center Shinagawa
[(2),(4)]

BPO Center Kameido
Kinshichou Center
BPO Center Yokohama
BPO Center Yokohama-2
[(2)]

BPO Center Nishi-Umeda
[(4)]

BPO Center Osaka Hommachi
[(2),(4)]

BPO Center Osaka Hommachi-Minami
BPO Center Osaka Hommachi-Higashi
[(4)]

BPO Center Higobashi
BPO Center Wakayama
BPO Center Kumamoto
BPO Center Nagasaki
[(2)]

BPO Center Sasebo
[(2),(4)]

BPO Center Naha
[(4)]

BPO Center Okinawa Uruma
[(2)]

MSP Center Okinawa
[(2),(3)]

DS Center Dojima
[(1)]

Information Security Improvement Cycle

Information Security Improvement Cycle

Information Security Management System (Enhancement system)

We, led by our top management, are committed to enhancing our information security.

Information Security Management System (Enhancement system)

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Information Security Initiatives at transcosmos Group companies

ISO/IEC 27001 Subject Place of Business

transcosmos Taiwan Inc.
ISO/IEC 27001:2013
Standard
ISO/IEC 27001:2013
Certificate Number
ISMS171
Certified Office
transcosmos Taiwan Call Center
(address: 2F, No.242, Section 2, Wenhua Road, Banqiao District, New Taipei City)
Certified Services
The Information Security Management System operations of the contact center, including:
  • ・Maintenance process related to call management system
  • ・Maintenance process related to CTS(Call Tracking System)
  • ・Server room development
Registration Date
September 20, 2019
transcosmos China
ISO/IEC 27001
Review Standards
ISO/IEC 27001
Certification Number
01211IS0748R0M
Subject Place of Business
transcosmos China
(Shanghai Center 1, Shanghai Center 2)
Subject Service
Information Security Management of Call center and related business
Registration Date
Noemver 9, 2011
transcosmos information system (Benxi)
ISO/IEC 27001
Review Standards
ISO/IEC 27001
Certification Number
S66
Subject Place of Business
transcosmos information system (Benxi)
Subject Service
Data processing of commercial information
Registration Date
June 4, 2009
transcosmos business service outsourcing suzhou co., ltd.
ISO/IEC 27001:2013
Review Standards
ISO/IEC 27001:2013
Registration Number
77430-2010-AIS-RGC-UKAS
Registration Scope
Data Processing Service Outsourcing Business Related Information Security Management.
Subject Place of Business
transcosmos business service outsourcing suzhou co., ltd.
Certification Date
May 11th, 2010
transcosmos design development
ISO/IEC 27001
Review Standards
ISO/IEC 27001
Registration Number
124323-2012-AIS-RGC-UKAS
Registration Scope
Architectural Design Data Processing; Communication Business Call Center and Data Processing Services
Subject Place of Business
transcosmos design development
Certification Date
Oct 19th, 2012
transcosmos Information Creative (China) Co., Ltd.
ISO/IEC 27001
Review Standards
ISO/IEC 27001
Certification Number
4042-2007-AIS-RGC-UKAS
Subject Place of Business
transcosmos Information Creative (China) Co., Ltd.
Subject Service
Information security management system cover software outsourcing service, including software requirement analyze, design, development, testing and maintenance, system integration, maintenance and technique service. The related facilities and infrastructure for above services.
Registration Date
September 10, 2007
Suzhou transcosmos Information Creative Co., Ltd.
ISO/IEC 27001
Review Standards
ISO/IEC 27001
Certification Number
58599-2009-AIS-RGC-UKAS
Subject Place of Business
Suzhou transcosmos Information Creative Co., Ltd.
Subject Service
Information security management system cover provision of software development, testing, including the related facilities and infrastructure for above services.
Registration Date
July 29, 2009
transcosmos (Thailand) Co.,Ltd,
ISO/IEC 27001
Review Standards
ISO/IEC 27001:2013
Certification Number
IND18.0460/U
Subject Place of Business
transcosmos (Thailand) Co.,Ltd, Second Operation Center (Data Center)
Subject Service
International Standard of Information Technology Security Management (ISMS)
Information security data center of ;
・Data center facilities management
・Data center operation management including ;
Authorization Control / Entrance control / Security control / Incident control
・Network and Security control monitoring
Registration Date
January 11, 2018

* Basic information security policies and information security management systems (implementation systems) differ depending on the group company.

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