Global Digital Transformation Partner

SERVICES

CX | customer experience

Exploring the
changing world
of
customers

As markets become more competitive and customer expectations rise, anticipating and meeting their needs is crucial for success. “We are a business that is constantly doing now what our clients need next.”

At transcosmos, we offer sophisticated CX services to world-leading brands, ensuring the best possible customer experience.

WE SUPPORT OUR CLIENTS WITH

  • Customer Care (Voice/Non-voice)
  • Tech Support
  • Process Optimizations (FAQ, AI, Chatbot, V-IVR)
  • CX Improvement Solutions
    (Active Support, Multi-channel Support, Multi-lingual Support)
  • Product Recall Outsourcing
  • Technology (Transpeech, DEC Connect)
  • Analytics

MORE

AWARDS AND RECOGNITION

We are honored to
receive great awards
and
recognition across the
globe.

transcosmos named a Leader in APAC Customer Experience Management Provider by Everest Group in its Customer Experience Management Provider research

MORE

CONTACT US

Contact us, We would love
to hear from you!