Global Digital Transformation Partner

We have established the transcosmos Group Code of Conduct to 1) meet all stakeholder expectations including clients, employees and shareholders, and serve society by integrating Environmental, Social and Governance (ESG) factors into the way we manage our business, and 2) to maintain and enhance enterprise value of our Group by raising awareness of compliance among officers and employees.

1.1

We comply with the laws and regulations of the countries and regions where we do business.

1.2

We understand and comply with legal and fair customs and business practices approved in the countries and regions where we do business.

2.1

We respect the human rights of each individual and do not engage in any form of discrimination, harassment, or other hostile words and actions.

2.2

We respect diversity and strive to create a fair workplace environment where employees from different backgrounds can achieve their full potential.

2.3

We do not employ children who do not meet the legal minimum age for employment set by the countries or regions where we do business. In addition, children under 18 years of age do not engage in work, including night shifts, that may harm their physical, intellectual, psychological or mental development.

2.4

We do not tolerate forced labor or modern slavery in any form.

3.1

We comply with the laws and regulations of the countries and regions where we do business and respect workers’ rights to freedom of association, collective bargaining, and collective action.

3.2

We comply with laws and regulations relating to occupational safety and health, and maintain and improve healthy, safe and hygienic workplace environments in consideration of the physical and mental health of each individual.

3.3

We prioritize respect for human life and health by preparing for and responding to emergencies, such as earthquakes, typhoons, infectious diseases, regional conflicts, terrorism and other unexpected events, and with a view to minimizing losses to stakeholders and the company.

4.1

We contribute to the development of our customers’ companies and society through our business and corporate activities.

4.2

We give due consideration to the quality and safety of the services we provide.

5.1

We conduct business in fairness and good faith with all of our business partners.

5.2

We comply with the terms and conditions of our transactions with business partners and adhere to relevant laws and regulations.

6.1

We fully understand and comply with laws, regulations and guidelines related to preventing bribery and corruption in the countries and regions where we do business, and have established a Group policy on anti-bribery and corruption.

6.2

We do not directly or indirectly provide or receive improper advantages from any partners or parties, including public officials, beyond the scope considered appropriate by the laws, regulations, guidelines or social customs of the countries and regions where we do business.

6.3

We maintain accurate and proper records of all relevant revenue and expenditures in accounting books and other documents to prevent bribery and corruption.

7.1

We comply with laws and regulations related to the management and protection of information.

7.2

We have established a Group information security policy to properly manage and protect the information we handle in our business operations.

7.3

We respect the ownership of information held by third parties and do not improperly use or acquire such information.

7.4

We continuously ensure the security of information in the company.

8.1

We recognize that the company’s intellectual property is a valuable asset and take appropriate measures to protect it.

8.2

We respect the intellectual property of third parties and do not improperly use or acquire such property.

9.1

We conduct proper accounting and tax procedures in accordance with the laws, tax regulations, and accounting standards of the countries and regions where we do business.

9.2

We accurately record the details of transactions, dates, monetary amounts and other information in full when recording entries in accounting books or documents and filling in vouchers in accordance with relevant laws, regulations and internal rules, and do not record false or fictitious entries or conduct off-the-book transactions.

9.3

We appropriately manage and use the company’s assets in accordance with internal rules and do not engage in the fraudulent misuse of these assets.

9.4

We do not engage in actions for personal gain at the expense of the company’s interests.

10.1

We strive to engage in actions to solve environmental problems on the planet and in society through our business and corporate activities and contribute to the continuous development of a sustainable and prosperous society.

10.2

We provide green services in compliance with applicable environmental protection laws, regulations, guidelines and other standards.

10.3

We continuously take action to achieve our targets with an understanding of the environmental initiatives promoted by the company, such as those addressing climate change. We also actively promote communication on environmental initiatives and policies with stakeholders inside and outside our Group.

10.4

We are committed to contributing to the creation of a closed-loop society by reducing our environmental impacts, such as by reducing energy consumption and waste, and making efficient use of resources.

11.1

We strive to contribute to maintaining order and safety in civil society.

11.2

We actively engage in corporate social responsibility (CSR) activities in the countries and regions where we do business, and take actions to help resolve social issues and develop local areas and communities.

12.1

We will consult with or report any actions we are aware of that violate or may violate this policy through established reporting channels.

12.2

We will not treat any individual who consults or reports (whistleblower) potential misconduct or wrongdoing in an unfavorable manner based on the fact that they have consulted on or reported an issue.