Awards & Recognition
2024
transcosmos receives COPC Certification in South Korea for 6 years in a row
transcosmos is proud to announce that the company has received COPC certification in South Korea, a certification offered by COPC Inc. in the U.S. based on COPC Standards, its internationally used comprehensive performance management system for contact center operations, marking the sixth consecutive year for the company to be certified.
Class Cloud, learning institute transcosmos established in South Korea, qualifies as a government-sponsored vocational project based on NCS
transcosmos is proud to announce that Class Cloud TCK Lifelong Learning Institute, a learning institute that the company has established in South Korea, has been qualified as a government-sponsored vocational training project based on the National Competency Standards (NCS) in the country.
transcosmos awarded Asia Pacific Japan AWS AI Skills Champion for its efforts towards AWS AI Certifications
transcosmos is proud to announce that the company, together with its strategic subsidiary transcosmos digital technology inc., was awarded Asia Pacific Japan Amazon Web Services AI Skills Champion at AWS re: Invent 2024 held at Las Vegas, Nevada, U.S. from December 2 to 6, 2024, becoming the only award-winning company in Asia.
transcosmos makes donation to Miyazaki Prefecture using corporate version of Furusato Nozei
transcosmos hereby announces that the company has donated to Miyazaki Prefecture using the corporate version of Furusato Nozei, a Japanese hometown tax donation program.
transcosmos receives the highest gold award in the PRIDE Index 2024, indicator evaluating LGBTQ+ initiatives at workplaces
transcosmos is proud to announce that on Thursday, November 14, 2024, the company has received a gold award, the highest award in the PRIDE Index 2024, an overall indicator of workplace commitment to LGBTQ+ and other sexual minority-inclusive initiatives.
transcosmos wins 2024 <Golden Headset> Excellent Outsourcing Services of the Year Top 10
transcosmos is proud to announce that the company received 2024 <Golden Headset> Annual Excellent Outsourcing Services of the Year Top 10 at the “CCMW 2024 Annual Conference & the 20th <Golden Headset> The Best Customer Center Award Ceremony” held in Beijing, China on October 15, 2024.
transcosmos wins two awards at The Best Contact Center Indonesia 2024
transcosmos is proud to announce that on September 17, 2024, the company won two prestigious awards at The Best Contact Center Indonesia 2024 (TBCCI), organized by the Indonesia Contact Center Association (ICCA).
The late Koki Okuda awarded honorary bachelor’s degree
transcosmos is honored to announce that on August 28,2024, the late Founder and a former director Koki Okuda was awarded an honorary bachelor’s degree by Wakayama University, the only national university in Wakayama prefecture.
transcosmos named Leader in Everest Group’s CXM Services in APAC PEAK Matrix® Assessment 2024
transcosmos is honored to announce that the company was named a Leader for the fourth year in a row in Customer Experience Management (CXM) service providers in the Asia Pacific region by Everest Group in its research paper “Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024,” published in September 2024.
transcosmos becomes member of D&I Kanagawa Members
transcosmos hereby announces that the company has become a registered member of D&I Kanagawa Members, an initiative run by Kanagawa Gender Equity Center, Kanagawa Prefectural Government.
transcosmos joins RE Action
transcosmos hereby announces that the company has joined RE Action, an initiative run by RE Action Council.
transcosmos selected as a JPX-Nikkei Index 400 constituent 3 years in a row
transcosmos inc. is proud to announce that the company has been selected as a JPX-Nikkei Index 400 constituent for the fiscal year 2024, the third consecutive year following 2022 and 2023.
transcosmos certifies 3 globally recognized information protection standards in South Korea
transcosmos is proud to announce that the company has obtained three ISO certifications—internationally recognized standards developed by the International Organization for Standardization—in South Korea.
transcosmos becomes Pioneering Partner of ZEPETO, world’s leading virtual platform
transcosmos is proud to announce that the company has been named a Pioneering Partner under the Global ZEPETO Partnership Program (ZPP) run by the world’s leading virtual platform ZEPETO operated by NAVER Z Corporation.
transcosmos becomes the first PCI DSS v4.0 certified BPO services company in South Korea
transcosmos is proud to announce that the company has become the first BPO company in South Korea to receive a Payment Card Industry Data Security Standard (PCI DSS) version 4.0, the latest version of PCI DSS, the global credit card security standards for organizations that handle cardholder data.
transcosmos wins Silver in Audience Excellence Award category under Microsoft Advertising Agency Award 2024
transcosmos is honored to announce that the company has received a Silver Award in the Audience Excellence Award category under the Microsoft Advertising Agency Award 2024 by Microsoft Japan Co., Ltd..
transcosmos joins the Koshigaya SDGs Partner Registration Program
transcosmos is proud to announce that the company has become a registered business under the Koshigaya SDGs Partner Program.
transcosmos achieves carbon uptake of 31 tons in transcosmos Forest, supporting Wakayama prefecture’s Corporate Forest Project
transcosmos has joined Wakayama prefecture’s Corporate Forest project, as part of its forest conservation initiative towards a carbon neutral world.
transcosmos wins 2024 Premier Partner certification, the highest status under the Google Partners Program
transcosmos is delighted to announce that the company was recognized as a 2024 Google Premier Partner, the highest status only for the top 3% of participating companies within a given country, on May 3rd, 2024.
transcosmos named a Noteworthy DX Company 2024 by METI & TSE
transcosmos is proud to announce that the company was recognized as a Noteworthy DX Company 2024 under the Digital Transformation Stock Selection (DX Stock) program by the Ministry of Economy, Trade and Industry (METI), and the Tokyo Stock Exchange (TSE).
transcosmos becomes a certified business under the Okinawa Prefecture CO2 Absorption Certification Program
transcosmos is proud to announce that on April 11, 2024, the company received a certificate at the Okinawa Prefecture CO2 Absorption Certification Ceremony held at the Okinawa Prefectural Office.
transcosmos wins “CTI Forum Editors’ Choice Award - Contact Center AI Customer Service Solution”
transcosmos is proud to announce that the company received the Contact Center AI Customer Service Solution Award at the 2023 Editors’ Choice Award hosted by the CTI Forum China on April 11, 2024.
transcosmos wins Jury Prize for its research presentation at the 30th Annual Meeting of the Association for Natural Language Processing (NPL2024)
transcosmos is proud to announce that on April 1, 2024, the company presented its research paper at the 30th Annual Meeting of the Association for Natural Language Processing (NLP2024) held from March 11th to 15th, 2024, and successfully received a Jury Award.
For six consecutive years, transcosmos wins Excellent Reading Culture Business Certification in South Korea
transcosmos inc. is proud to announce that in the Republic of Korea (South Korea), the company has been certified as an Excellent Reading Culture Business for six straight years at the 10th Republic of Korea Excellent Reading Culture Business Certification Awards, a certification program co-sponsored by the Ministry of Culture, Sports and Tourism and the Publication Industry Promotion Agency of Korea.
transcosmos receives approval by METI to renew its DX Certified Business Operator certification
transcosmos inc. is proud to announce that on April 1, 2024, the company renewed its certification as a DX Certified business operator under the certification system run by the Ministry of Economy, Trade and Industry (METI), after going through a screening process by INFORMATION-TECHNOLOGY PROMOTION AGENCY, JAPAN (IPA).
transcosmos declares support for Oita prefecture’s project - Help generate forest carbon sinks credits – using the corporate version of furusato nozei, Japan’s hometown tax donation program
transcosmos inc. hereby announces that for the fiscal year 2024 ending March 31, 2025, the company will make a donation to Oita prefecture to support the prefecture’s project – Help generate forest carbon sinks credits - with the use of the corporate version of furusato nozei, Japan’s hometown tax donation system.
transcosmos received a certificate of appreciation for its donation to Sapporo city using the corporate version of furusato nozei, Japan’s hometown tax donation program
transcosmos inc. hereby announces that the company has donated to Sapporo city using the corporate version of Furusato Nozei, a Japanese hometown tax donation program.
transcosmos becomes a registered business under the Aichi SDGs Partners Program
transcosmos inc. is proud to announce that the company has become a registered business under the Aichi SDGs Partners Program.
transcosmos registered as a Sapporo SDGs-driven Business
transcosmos inc. is proud to announce that the company has become a registered business under the Sapporo SDGs-driven Business Registration Program.
transcosmos recognized as a Certified Health & Productivity Management Outstanding Organizations 2024
transcosmos inc. is proud to announce that for the second year in a row, the company received the Health & Productivity Management Outstanding Organizations 2024 certification in the large enterprise category under the Certified Health & Productivity Management Outstanding Organizations Recognition Program on Monday, March 11, 2024, a joint program between the Ministry of Economy, Trade and Industry and the Nippon Kenko Kaigi, an organization that encourages private organizations and local governments to collaborate and execute meaningful actions in workplaces and communities to overcome health-related challenges.
transcosmos’s 2 centers in Okinawa become certified Umanchu Public Aid Stations
transcosmos inc. is proud to announce that the CX Square Naha and CX Square Tsubogawa, its contact center centers in Okinawa prefecture have been certified as Umanchu Public Aid Stations in the prefecture.
transcosmos wins B-score in CDP’s Climate Change Assessment 2023
transcosmos inc. is proud to announce that the company has received a B-score – a score which indicates environmental management - in Climate Change Assessment 2023 published by CDP.
transcosmos receives a 1-star rating for its capability in leading government in designing new regulations in METI’s awareness survey on business activities aimed at solving social challenges
transcosmos inc. is proud to announce that the company has received a one-star under the category, capability in leading government in designing new regulations (the capability to build a relationship with appropriate key persons in industry, academia and government, and take the lead in designing and creating new regulations that will eventually form a new market), from the Ministry of Economy, Trade and Industry (METI).
transcosmos becomes a registered business under the Chiba SDGs Partner Registration Program
transcosmos inc. is proud to announce that the company has become a registered business under the Chiba SDGs Partner Registration Program.
transcosmos wins Silver Award in the Contact Center Asia Pacific Awards 2023 for its successful business operations in Thailand
transcosmos inc. is proud to announce that transcosmos (Thailand) Co., Ltd., its subsidiary, has won the Silver Award under the business contribution category at the Contact Center Asia Pacific Awards 2023 (CC APAC Awards 2023).
transcosmos becomes a certified business operator under the Nagasaki Prefecture SDGs Registration System
transcosmos inc. is proud to announce that the company has been certified as a registered business operator under the Nagasaki Prefecture SDGs Registration System, which aims to raise awareness and promote action on Sustainable Development Goals (SDGs) throughout the prefecture.
